![]() |
![]() |
![]() |
|||||
![]() |
![]() |
![]() |
![]() |
![]() |
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
| HijackThis Log Help Get Rid Of Malware With Help From Our Analysts. Follow the "First Steps" link at the top right of each page before posting for help. |
![]() |
|
|
Thread Tools |
|
|
#1 (permalink) |
|
Registered User
Join Date: Jan 2007
Posts: 2
OS: Win XP
|
Hijackthis log - major problems
Hi
I am working on a relatives pc trying to ressurect it after the antivirus was removed a couple of days ago. I have installed AVG and adaware and spybot and cwshredder. Zone alarm wouldn't load so I have had to switch on the windows firewall for now. The problems remaining after a full virus scan and adaware scan are 1)an icon in the system tray that keeps warning me of problems that when you right click takes me to www.anti-vermins.com 2) Internet explorer has had its home page changed and can't be directed to any other webpage 3)Spybot gets stuck half way through a scan Here is my Hijack this log, can anyone give me help on this as I am now stuck???? Looking forward to any advice. Logfile of HijackThis v1.99.1 Scan saved at 17:46:10, on 14/01/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\pctspk.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lexmark 2300 Series\lxcgmon.exe C:\Program Files\Lexmark 2300 Series\ezprint.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\WINDOWS\system32\lxcgcoms.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/ O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - C:\Program Files\Video ActiveX Object\isaddon.dll O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ONSPEED\components\NOWImaging.dll (file missing) O3 - Toolbar: Protection Bar - {0D045BAA-4BD3-4C94-BE8B-21536BD6BD9F} - C:\Program Files\Video ActiveX Object\iesplugin.dll O4 - HKLM\..\Run: [LXCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCGtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [lxcgmon.exe] "C:\Program Files\Lexmark 2300 Series\lxcgmon.exe" O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2300 Series\ezprint.exe" O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/ O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1162721641828 O21 - SSODL: carbinyl - {8d8c2387-7f80-4022-9be6-43630a969558} - C:\WINDOWS\system32\gwquvw.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: lxcg_device - - C:\WINDOWS\system32\lxcgcoms.exe O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe |
|
|
|
|
|
#2 (permalink) |
|
Analyst, Security Team
Join Date: Jul 2006
Location: Arkansas, USA
Posts: 291
OS: XP Pro
|
Hi malagamad, Welcome to TSF !!
I recommend you Subscribe to this thread (if you have not already done so) so you are notified of any replies via email To do this : Click Thread Tools, then click Subscribe to this Thread Make sure it is set to Instant Notification by email, then click Subscribe You may wish to print out a copy of these instructions to follow while you complete this procedure You are currently using HijackThis from a temporary directory, this can cause problems. HijackThis creates backups, these are needed in case of any recovery issues. Open My Computer Click on your Root drive (usually Local Disk (C:)) Right Click on an empty space and move your mouse over New then select Folder Rename it (example:HJT), and move HijackThis.exe to that folder. While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent HijackThis from fixing certain things. Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean. This is a two step process : First : Right click Spybot in the System Tray (looks like a calendar with a padlock symbol) Choose Exit Spybot S&D Resident Second : Open Spybot S&D Click Mode, check Advanced Mode In the Left Panel, Click Tools, then also in left panel, click Resident If your firewall raises a question, say OK UNcheck the box labeled Resident Tea-Timer and OK any prompts. Use File, Exit to terminate Spybot Reboot your machine for the changes to take effect. If you don't do it this way, the registry settings remain when you exit. In addition TeaTimer may put itself back I need you to download some programs to aide in our fix :Do Not Run Them Yet Download SmitfraudFix© by S!Ri to your Desktop. Download ATF (Atribune Temp File) Cleaner© by Atribune Download and Install AVG Anti-Spyware© by Grisoft Launch AVG Anti-Spyware, there should be an icon on your desktop double-click it. The program will now go to the main screen You will need to update AVG Anti-Spyware to the latest definition files. On the main screen select the icon Update then select the Update now link Next select the Start Update button, the update will start and a progress bar will show the updates being installed. Close AVG Anti-Spyware Reboot to Safe mode Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter Double-click smitfraudfix.exe Select option #2 - Clean by typing 2 and press Enter. Wait for the tool to complete and disk cleanup to finish. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you You will be prompted : Registry cleaning - Do you want to clean the registry ? answer Yes by typing Y and hit Enter. The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll Answer Yes to the question Replace infected file ? by typing Y and hit Enter. The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed A reboot may be needed to finish the cleaning process, if your computer does not restart automatically please do it yourself manually Reboot back into Safe mode Run ATF Cleaner Double-click ATF Cleaner.exe Under Main choose: Select All Click the Empty Selected button. Firefox : Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program Run AVG Anti-Spyware Click on Scanner at top Click on Settings Once in the Settings screen click on Recommended actions and then select Quarantine Under Reports, Select Automatically generate report after every scan Un-Select Only if threats were found Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time Once the scan is complete do the following : If you have any infections you will prompted, then select Apply all actions Next select the Reports icon at the top. Select the Save report as button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). Now close AVG Anti-Spyware Reboot into Normal Mode Please run Panda's ActiveScan and perform a full system scan. Once you are on the Panda site click the Scan your PC button (be sure to disable your popup blocker first ) A new window will open...click the big Check Now button Enter your Country Enter your State/Province Enter your e-mail address and click send Select either Home User or Company Click the big Scan Now button If it wants to install an ActiveX component allow it It will start downloading the files it requires for the scan (Note: It will take a couple minutes) Click on Local Disks to start the scan Click on see report Then click Save report Post a fresh HijackThis log, the contents of the rapport.txt file, the AVG Anti-Spyware log, and the Panda ActiveScan log here (You may need to use several replies as the logs may be cut off) Thank you ! |
|
|
|
![]() |
| Thread Tools | |
|
|