Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 





Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Security Center > HijackThis Log Help
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read

HijackThis Log Help Get Rid Of Malware With Help From Our Analysts. Follow the "First Steps" link at the top right of each page before posting for help.

Reply
 
Thread Tools
Old 10-03-2006, 04:28 PM   #1 (permalink)
Registered User
 
Join Date: Oct 2006
Posts: 1
OS: XP


sudden restarts

Hi!
I'm getting system-lockups and sudden restarts lately.
I've tried everything,ran Ad-aware,Spybot S&D,memtest,various virusscans..
The only thing that can be found is a registry entry for an ISTbar,and that entry cannot be removed from ad-aware,spybot or manually.(But I don't think that's the real problem,)

So here's my HJT-log:

Logfile of HijackThis v1.99.1
Scan saved at 01:22:11, on 04.10.2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programme\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Programme\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programme\Razer\Copperhead\razerhid.exe
C:\Programme\Razer\Copperhead\razertra.exe
C:\Programme\Razer\Copperhead\razerofa.exe
C:\Programme\Norton AntiVirus\navapsvc.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\Programme\WinAce\WinAce.exe
C:\DOKUME~1\ADMINI~1\LOKALE~1\Temp\~AceTemp\hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programme\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programme\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MSN9 Startup] msn9.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programme\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Copperhead] C:\Programme\Razer\Copperhead\razerhid.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "D:\Programme\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Programme\ICQLite\ICQLite.exe -trayboot
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programme\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1127251836796
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BB1B8046-0970-4834-913D-6EC71D338F15}: NameServer = 217.237.151.225 217.237.150.205
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programme\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programme\Gemeinsame Dateien\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Programme\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\GEMEIN~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: sdktemp - Unknown owner - C:\WINDOWS\microsoft.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe
Blindfisch is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Reply With Quote
Old 10-05-2006, 10:26 AM   #2 (permalink)
Analyst, Security Team
 
Join Date: Mar 2005
Posts: 890
OS: Windows XP Home


Hello and welcome to TSF

You may wish to Subscribe to this thread (Thread Tools) so that you are alerted when you receive a reply.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.


-------------------


HIJACK THIS IN TEMP FOLDER

You are running Hijack This from a temporary directory. It needs to be in a permanent folder. Please go into Windows Explorer, click on C: then click on File > New > Folder and call it HJT , or another name of your choice. The program creates backup files that we may need to use later. If the program is in a Temporary folder, files may be deleted by you or automatically if your system is set to empty temp files.


-------------------


Go to My Computer >Tools >Folder Options >View tab and select Show hidden files and folders. Uncheck the Hide protected operating system files (recommended) option. Also make sure there is no checkmark beside Hide file extensions for known file types. Click OK.


--------------------


DOWNLOADS

Download and install CleanUp! but do not run it yet.

*WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.



-----------------



Download AVG Anti-Spyware
  • Install AVG Anti-Spyware
  • Double-click the icon on Desktop to launch AVG Anti-Spyware
You will need to update AVG Anti-Spyware to the latest definition files.
  • On the top of the main screen click Shield
  • Click the word active to change it to inactive
  • On the top of the main screen click Update.
  • Then click on Start Update. The update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
When you have finished updating, EXIT AVG Anti-Spyware. Do Not run a scan just yet, we will shortly.



---------------------



DISABLE AND DELETE SERVICES


Click Start->Run - type SERVICES.MSC & then click on the OK button
  • Locate the service - sdktemp
  • Double-click on it to open the Properties dialog.
  • Under the General tab:
  • Stop the service by using the Stop button.
  • Change the Startup type to Disabled & then click on the OK button
    Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
  • In the popup box that appears, copy/paste sdktemp Click on the OK button


----------------------


SAFE MODE

Restart your computer and boot into Safe Mode by tapping the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers.


----------------------



FIXES WITH HIJACK THIS

Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (make sure you do not miss any)


O4 - HKLM\..\Run: [MSN9 Startup] msn9.exe
O23 - Service: sdktemp - Unknown owner - C:\WINDOWS\microsoft.exe (file missing)



Please remember to close all other windows, including browsers then click Fix checked.


------------------------


FILE DELETIONS

Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

msn9.exe < Find via Start > Search > All Files and Folders
C:\WINDOWS\ microsoft.exe


------------------------


CLEANUP!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
  • Click on the “Temporary Files” and uncheck the box for “Scan drives for file matching” if it’s checked.
Click OK
Press the CleanUp! button to start the program. DO NOT reboot/logoff when prompted.


-------------------------


AVG ANTI-SPYWARE

Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).
Restart in normal mode.



--------------------------



ONLINE SCAN

Perform an online scan with Internet Explorer with Panda ActiveScan

Click on the "Free To Use ActiveScan" located on the top right hand corner
  1. Click Check Now and a "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  2. Enter your e-mail address, country, and state & click Scan Now * The download of the 8 MB Panda's ActiveX control will take place *
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on See report then click Save report
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


Paste the Panda Scan report here together with a new HiJackThis log and the log from AVG Anti-Spyware.
__________________
Hustler24 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -7. The time now is 01:09 PM.



Copyright 2001 - 2008, Tech Support Forum

Search Engine Friendly URLs by vBSEO

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82