avg will not update

tjtoor · 04-03-2006, 02:28 AM

I have a problem with my free AVG antivirus. Everytime I click the update button, the download box opens up, but you see "receive answer", "closing connection". This goes back and forth for about ten secs. and the dialogue box disappears. There is a priority and a recommended update still not downloaded.

I have Win 2000 pro with SP4. I am running Zone Alarm as my firewall.

I even tried downloading the priority updated manually. Nothing happening.

**manic** · 04-03-2006, 04:44 AM

If you are real behind on avg updates that will happen. You need to go
to avg website, download updates, put them in a temp folder. There will
probably be more then one update. You need to get them all. You need
to reset how you recieve update. Its probably set to internet, you need
to select folder. Then point the update to that folder, install all updates.
Then you should be able to get updates from internet like before.
Or it could be that avgs server is busy. Good luck.

Geekgirl · 04-03-2006, 05:34 AM

It that fails try reinstalling the program. Also verify and update your computer's time and date, AVG uses this info to determine if you have the correct files.

04-03-2006, 02:28 AM	#1 (permalink)
tjtoor Registered User Join Date: Feb 2006 Posts: 26 OS: 2000	avg will not update I have a problem with my free AVG antivirus. Everytime I click the update button, the download box opens up, but you see "receive answer", "closing connection". This goes back and forth for about ten secs. and the dialogue box disappears. There is a priority and a recommended update still not downloaded. I have Win 2000 pro with SP4. I am running Zone Alarm as my firewall. I even tried downloading the priority updated manually. Nothing happening.

04-03-2006, 05:34 AM	#3 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,183 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	It that fails try reinstalling the program. Also verify and update your computer's time and date, AVG uses this info to determine if you have the correct files. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

04-03-2006, 04:44 AM	#2 (permalink)
manic Mod Hardware Team Join Date: Aug 2005 Location: Florida Posts: 5,245 OS: xp	If you are real behind on avg updates that will happen. You need to go to avg website, download updates, put them in a temp folder. There will probably be more then one update. You need to get them all. You need to reset how you recieve update. Its probably set to internet, you need to select folder. Then point the update to that folder, install all updates. Then you should be able to get updates from internet like before. Or it could be that avgs server is busy. Good luck.