cu_tigerlily27

I ran Kapersky Lab Virus scan and I am posting the results... My question this... It looks like all of the items are either in Norton Quarantine or System Volume Information/_restore... what does this mean? are they still active on my computer and how do i get rid of them if they are?... thanks!!!

Scan Settings
Scan using the following antivirus database standard
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
F:\

Scan Statistics
Total number of scanned objects 138842
Number of viruses found 11
Number of infected objects 29
Number of suspicious objects 1
Duration of the scan process 4391 sec

Infected Object Name Virus Name
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\03AA68AC.exe Infected: Trojan-Dropper.Win32.Small.zp

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\04AC2E20.exe Infected: Email-Worm.Win32.VB.an

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\05286998.exe Infected: Email-Worm.Win32.VB.an

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\05A17B13.exe Infected: Trojan.Win32.Crypt.e

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\216B07F5.exe Infected: Trojan-Downloader.Win32.Adload.j

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\216E31F2.exe Infected: Trojan-Dropper.Win32.Small.zp

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\21715BEE.dll Infected: Trojan-Downloader.Win32.Agent.rm

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\26A55F12.tmp Infected: Trojan.Java.ClassLoader.u

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2A01582F.dll Infected: Trojan-Downloader.Win32.Agent.rm

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2CD56BB0.tmp Infected: Email-Worm.Win32.VB.an

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\344632B7.exe Infected: Trojan-Downloader.Win32.Adload.j

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3CDD224B.tmp Infected: Trojan-Downloader.Win32.Small.bvv

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3CE04C47.tmp Infected: Trojan-Downloader.Win32.Small.bmk

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3CE16297.htm Suspicious: Exploit.HTML.Mht

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4B0F22AA.tmp Infected: Trojan.Win32.Crypt.e

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\53C05D1C.tmp Infected: Email-Worm.Win32.VB.an

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\53C30718.tmp Infected: Trojan.Win32.Crypt.e

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5C6D7C80.tmp Infected: Trojan.Java.ClassLoader.u

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5EA50002.tmp Infected: Trojan.Win32.Crypt.e

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\73372CFF.exe Infected: Trojan-Downloader.Win32.PassAlert.h

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\74690D32.tmp Infected: Trojan.Java.ClassLoader.u

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP113\A0034797.exe Infected: Trojan-Downloader.Win32.Adload.j

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP113\A0034798.exe Infected: Trojan-Dropper.Win32.Small.zp

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP113\A0034799.dll Infected: Trojan-Downloader.Win32.Agent.rm

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP119\A0035779.dll Infected: Trojan-Downloader.Win32.Agent.rm

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP166\A0037719.exe Infected: Trojan-Downloader.Win32.PassAlert.h

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP185\A0040324.exe/data0024 Infected: Trojan.Win32.Hooker.j

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP185\A0040324.exe Infected: Trojan.Win32.Hooker.j

greyknight17

Yes, that's what it means. They are probably harmless now, unless you release them (restore them back). Go into Norton Antivirus Quarantine section and delete everything there. Or go to C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\ and delete everything inside that folder.

This should clear system restore and set a new restore point up for you:

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer and uncheck the same box to enable System Restore.