David Flagg

I get the Following message when I attempt to update Norton Internet Security......
> Norton Internet Security URL updates has 1 aborted update(s).

Reason:

LU0: This product prevented LiveUpdate from updating it. Check your subscription status for this product.

> Norton AntiVirus Virus Definitions has 1 aborted update(s).

Reason:

LU1899: LiveUpdate could not update this product or component. If this problem persists please visit the Symantec Support web site for more information.

> Norton AntiVirus Virus Definitions has 1 aborted update(s).

Reason:

LU1899: LiveUpdate could not update this product or component. If this problem persists please visit the Symantec Support web site for more information.

FlyingFin

Hello David Flagg,

Ok, first thing I'd advise you to do is to restart your computer, simply because some updates can't be installed before you restart it.

The next step is to check that LiveUpdate is configured correctly. The following interactive tutorial will help you with this:

http://www.symantec.com/techsupp/tut...13section5.htm

if you still have the same problem, please provide me with the following information:

* What version of norton are you using? This can be found by clicking About Norton Internet Security in the Help & Support section of the program.

* Do you have Service Pack two installed? This can be checked by going to Start>Run and typing winver, then clicking ok. If you find SP2 or Service Pack 2 somewhere here, then you have the latest service pack installed.

That's it for now. I'll get back to you with more information as soon as you reply.

Have a nice day,
Petteri Aalto