Norton Virus Scan

Tower · 12-31-2005, 02:35 PM

After running the virus scan, it listed 5 at risk files and suggested that I delete them. After clicking on the delete button, a red delete fa... appeared to the right of each file. The delete button at the bottom chaged to exclude ,
I am unable to delete the files. I ran the virus scan again about 8 hours later and had the same results. Anyone have an idea why this is happening or how to get around it?

12-31-2005, 03:06 PM

I wouldnt go around it i would get rid of it. Remove norton and install AVG. Then click on pre-hjt link below and follow the steps for expert help with removal process.

tetonbob · 01-01-2006, 09:03 AM

In addition to what PurpleSky says....

What are the files Norton is alerting to?

Tower · 01-01-2006, 11:54 AM

Teton Bob,
The files are all listed as adware, specifically:00009540.DLL adware180 Soluti,
00009584.DLL adware180 Soluti, 00009942.EXE adware Zango SE, DE14034.tmp adware Zango SE, ppg6280.tmp adware 180 Soluti.

In the last scan I did this morning, the only one that showed up was the last one ppg6280 adware 180Soluti. I was able to delete the DE 14034.tmp last night which may have accouted for the others not showing up this morning but I really don't know.

tetonbob · 01-01-2006, 03:11 PM

Hi Tower -

Those adwares can be addressed by following the link PurpleSky indicated.

Please follow MicroBell's 5 Step process outlined here

After running through all the steps, please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\

Double click on HijackThis.exe to run the program.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the hijackthis.log file in the HijackThis Log Help forum. Do not fix anything in HijackThis since they may be harmless.

Tower · 01-02-2006, 07:53 PM

Thank you both for your input on my problem, I was finally able to locate all the troublesome files and delete them.
Tower

12-31-2005, 02:35 PM	#1 (permalink)
Tower Registered User Join Date: Dec 2005 Posts: 3 OS: Win98 SE	Norton Virus Scan After running the virus scan, it listed 5 at risk files and suggested that I delete them. After clicking on the delete button, a red delete fa... appeared to the right of each file. The delete button at the bottom chaged to exclude , I am unable to delete the files. I ran the virus scan again about 8 hours later and had the same results. Anyone have an idea why this is happening or how to get around it?

01-01-2006, 09:03 AM	#3 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,682 OS: 2000 Pro; XP Pro; XP Home	In addition to what PurpleSky says.... What are the files Norton is alerting to? __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

01-01-2006, 11:54 AM	#4 (permalink)
Tower Registered User Join Date: Dec 2005 Posts: 3 OS: Win98 SE	Norton Virus Scan Teton Bob, The files are all listed as adware, specifically:00009540.DLL adware180 Soluti, 00009584.DLL adware180 Soluti, 00009942.EXE adware Zango SE, DE14034.tmp adware Zango SE, ppg6280.tmp adware 180 Soluti. In the last scan I did this morning, the only one that showed up was the last one ppg6280 adware 180Soluti. I was able to delete the DE 14034.tmp last night which may have accouted for the others not showing up this morning but I really don't know.

01-01-2006, 03:11 PM	#5 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,682 OS: 2000 Pro; XP Pro; XP Home	Hi Tower - Those adwares can be addressed by following the link PurpleSky indicated. Please follow MicroBell's 5 Step process outlined here After running through all the steps, please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded. Click on the "Unzip" button to install. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\ Double click on HijackThis.exe to run the program. 1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'. 2. If you don't get the intro screen, just hit Scan and then click on Save log. 3. Post the hijackthis.log file in the HijackThis Log Help forum. Do not fix anything in HijackThis since they may be harmless. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

01-02-2006, 07:53 PM	#6 (permalink)
Tower Registered User Join Date: Dec 2005 Posts: 3 OS: Win98 SE	To: Purple Sky and Teton BoB Thank you both for your input on my problem, I was finally able to locate all the troublesome files and delete them. Tower

12-31-2005, 03:06 PM	#2 (permalink)
PurpleSky Guest Posts: n/a OS:	I wouldnt go around it i would get rid of it. Remove norton and install AVG. Then click on pre-hjt link below and follow the steps for expert help with removal process.