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| General Computer Security Get Help With System Security - This forum is not for malware removal assistance. For malware removal assistance, read the sticky topic at the top of the HijackThis Log Help forum, or the "First Steps" link at the top right of each page. |
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11-09-2005, 02:15 PM
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#1 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 71
OS: WinXP
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Losing hope! Can anyone please help?!?!
PLEASE!!!!!!!!
I have tried to get help on this problem for 3 days now with no solutions. So your help will be most appricated!! The problem is I can not get online on one of the three screen names on my comp. we have WinXP 2002 service pack2 When I try to log on to my SBC homepage it starts to load the stops and I get a box asking if I want to send a report. There is also a "click here" to see report. Which says the report includes C:\DOCUME~1\David\LOCALS~\Temp.\2742.-appcompat.txt I have tried to log on several times when I check the error report everthing stays the same except the number. I tried different spy ware removal programs, Cleanup, deleting temp. files, I have a HJT log.that I have been told looks "ok". Can anyone help? Please let me know if I have left anything out. Logfile of HijackThis v1.99.1 Scan saved at 6:13:37 PM, on 11/8/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\ehome\ehSched.exe C:\Program Files\Norton Utilities\NPROTECT.EXE C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Speed Disk\nopdb.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe C:\Program Files\Trend Micro\Internet Security\tmproxy.exe C:\Program Files\Trend Micro\Internet Security\PccPfw.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Yahoo!\browser\YBrowser.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\InterMute\SpySubtract\SpySub.exe C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\Yahoo!\browser\ybrwicon.exe C:\Program Files\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=493&clcid=0x0409 O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [NuonSoft Wallpaper Cycler StartupHelper] C:\Program Files\NuonSoft\WallpaperCycler\StartupHelper.exe O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/mini...ansporter.cab? O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-17.cab O16 - DPF: {5BED3930-2E9E-76D8-BACC-80DF2188D455} (CouponsBar) - http://ftp.coupons.com/CouponsBarXML/CouponBarIE.cab O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/inst...l/pinstall.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {94418D7F-29BF-460F-8614-DEFB34871FA4} - https://secure3.trueswitch.com/SBCYahoo/TrueConfig.cab O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/Sha.../bin/cabsa.cab O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex...trol_v1-32.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{A7418AE5-713A-4B33-8E8B-570D5CBEE1A0}: NameServer = 68.94.156.1 68.94.157.1 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton Utilities\NPROTECT.EXE O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\Program Files\Speed Disk\nopdb.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE |
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11-09-2005, 03:17 PM
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#2 (permalink) |
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Tech
Join Date: Aug 2005
Posts: 770
OS: Windows XP
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This might help....
Repair IE6 |
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11-09-2005, 10:53 PM
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#5 (permalink) |
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Join Date: Jul 2005
Posts: 1,154
OS: windows xp
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now try this and see if this helps,
put your windows xp cd in the dvd/cdrom. then click on start -> run -> and then type in "sfc /scannow" without the "" and then it should repair system files. after the process is done, try to go online again and see if the solution ive provided fixed your problem. |
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11-10-2005, 10:00 PM
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#8 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 71
OS: WinXP
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Resolution
No disrespect, but what is that going to help? I am not very sharp with comps. But the point is to fix this so I can continue to use my SBC account I have had for years. Again I may be misunderstanding what you are saying,and I dont mean to offend. Thank you for your reply! I do appreciate the help!! Thanks |
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