desktop help

gatorfan · 09-25-2005, 12:43 PM

Hi guys, I cant get this incredimail picture of my I desktop. I go in to properties then desktop and change the picture but it wont get rid of that incredimail picture. any suggestions? Thanks for any help.

Vikesrock8411 · 09-25-2005, 05:29 PM

Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. Open up the result.txt file created. Copy the whole result.txt log and post it back here. Do not fix anything in HijackThis since they may be harmless. Make sure to include the System information at the top of the log as well.

MicroBell · 09-26-2005, 02:11 AM

Is this a background picture? Make sure the file is not in use. Go the the directory it's located in...and rename it to a whatever.txt file. Then delete it.

09-25-2005, 12:43 PM	#1 (permalink)
gatorfan Registered User Join Date: Dec 2004 Posts: 63 OS: xp	desktop help Hi guys, I cant get this incredimail picture of my I desktop. I go in to properties then desktop and change the picture but it wont get rid of that incredimail picture. any suggestions? Thanks for any help.

09-26-2005, 02:11 AM	#3 (permalink)
MicroBell Manager Emeritus - Security Center, Expert Analyst, Moderator - Security Team; Rangemaster, TSF Academy & Supporter Join Date: Sep 2004 Location: Carmichaels, PA-USA Posts: 6,963 OS: Windows 7	Is this a background picture? Make sure the file is not in use. Go the the directory it's located in...and rename it to a whatever.txt file. Then delete it. __________________ We Are The BORG Spyware KILLER and Adware Destroyer! Spyware/Adware Removal Tools Hijackthis Ad-aware SE Spybot Search&Destroy SpywareBlaster CWShredder

09-25-2005, 05:29 PM	#2 (permalink)
Vikesrock8411 Analyst, Security Team Join Date: Jun 2005 Posts: 3,065 OS: Windows XP	Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. Open up the result.txt file created. Copy the whole result.txt log and post it back here. Do not fix anything in HijackThis since they may be harmless. Make sure to include the System information at the top of the log as well.