Browser/Microsoft Problems

Nigel77 · 04-27-2005, 04:39 PM

I cannot access any M'Soft url. That is Update/Media/Catalog, also same problem with Symantec. I was using Norton System Works, got a problem (virus- I guess) and couldn't get it to work and could not contact them. At the time I had service pack 2.0 loaded. I found Grisoft AVG thru Raging Bull PC Advice board. Downloaded it and uninstalled NSW. Over the course first two days of testing, AVG found the I-Worm bagel in twenty six files which are quarantined. It is only in the last two days that I found I colud not access any MS sites. Today with help I ran vcleaner.exe in safe mode. Did not help. I am on DSL and called my service provider but they claim there is nothing in their firewall that would block anything. I also have used Firefox and upgraded to 1.03 But just yesterday quit that. I have reloaded F'fox 1.02 but am told to use IE only til problem is solved. Sorry for such a long post but I am not familiar with this type thread. Any comments can be made by e-mail as well as here...OK with me. THANX!

Nigel77 · 04-27-2005, 07:12 PM

I know what files are infected and can post that. I will be having a new scan done tonight, so tomorrow would be most updated. According to AVG the files are not "healable". FWIW

johnwill · 04-28-2005, 05:41 AM

You don't actually have a networking problem, but rather issues with spyware/malware. I'm going to move your post over to the security section where the security experts can have a crack at helping you clean up your system.

Once you get it cleaned out, please fell free to come back over to networking if you have any questions we can answer.

Nigel77 · 04-28-2005, 11:55 AM

I have moved this problem to it's proper location and have begun resolving it.

No further action requested here.

04-27-2005, 04:39 PM	#1 (permalink)
Nigel77 Registered User Join Date: Apr 2005 Location: St Augustine Florida Posts: 31 OS: XP	Browser/Microsoft Problems I cannot access any M'Soft url. That is Update/Media/Catalog, also same problem with Symantec. I was using Norton System Works, got a problem (virus- I guess) and couldn't get it to work and could not contact them. At the time I had service pack 2.0 loaded. I found Grisoft AVG thru Raging Bull PC Advice board. Downloaded it and uninstalled NSW. Over the course first two days of testing, AVG found the I-Worm bagel in twenty six files which are quarantined. It is only in the last two days that I found I colud not access any MS sites. Today with help I ran vcleaner.exe in safe mode. Did not help. I am on DSL and called my service provider but they claim there is nothing in their firewall that would block anything. I also have used Firefox and upgraded to 1.03 But just yesterday quit that. I have reloaded F'fox 1.02 but am told to use IE only til problem is solved. Sorry for such a long post but I am not familiar with this type thread. Any comments can be made by e-mail as well as here...OK with me. THANX!

04-27-2005, 07:12 PM	#2 (permalink)
Nigel77 Registered User Join Date: Apr 2005 Location: St Augustine Florida Posts: 31 OS: XP	Additional info... I know what files are infected and can post that. I will be having a new scan done tonight, so tomorrow would be most updated. According to AVG the files are not "healable". FWIW

04-28-2005, 05:41 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,126 OS: XP-Pro, Vista, Linux Blog Entries: 1	You don't actually have a networking problem, but rather issues with spyware/malware. I'm going to move your post over to the security section where the security experts can have a crack at helping you clean up your system. Once you get it cleaned out, please fell free to come back over to networking if you have any questions we can answer. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience Last edited by johnwill : 04-28-2005 at 05:42 AM.

04-28-2005, 11:55 AM	#4 (permalink)
Nigel77 Registered User Join Date: Apr 2005 Location: St Augustine Florida Posts: 31 OS: XP	FINI & Thank You I have moved this problem to it's proper location and have begun resolving it. No further action requested here.