About your Norton Security Products (and how to remove them)

**jgvernonco** · 03-08-2005, 05:47 AM

The blunt facts are:

1. America's #1 security solution completely forgot their manners. They have created a support system that is unwieldy, nearly to the point of being unusuable. You cannot find the answers, and neither can we.

2. Norton products are hugely complicated pieces of software (some call it "bloated"), that integrates with many different functions of your system. I cringe when I advise someone to uninstall it, as that is an often frustrating, and not entirely successful, event.

3. This board is continually flooded with folks asking how to make their Norton product work. We must continually reply that we do not know, because we have no better sources for information than you. If Symantec wanted our help, there would be some place for us to go with our questions. I cannot think of another software vendor that provides no resources for techs in the field; most have forums where we can get tough questions answered.

4. Symantec does have an uninstall solution at their site. Toward that end, we will provide the link below.

Thanks

tetonbob · 12-03-2006, 06:49 PM

Please use the instructions on this page to completely uninstall your Norton Products.

03-08-2005, 05:47 AM	#1 (permalink)
jgvernonco Old Timer Join Date: Sep 2003 Location: Northern Arizona Posts: 7,958 OS: Vista Home Premium, SP 27	About your Norton Security Products (and how to remove them) The blunt facts are: 1. America's #1 security solution completely forgot their manners. They have created a support system that is unwieldy, nearly to the point of being unusuable. You cannot find the answers, and neither can we. 2. Norton products are hugely complicated pieces of software (some call it "bloated"), that integrates with many different functions of your system. I cringe when I advise someone to uninstall it, as that is an often frustrating, and not entirely successful, event. 3. This board is continually flooded with folks asking how to make their Norton product work. We must continually reply that we do not know, because we have no better sources for information than you. If Symantec wanted our help, there would be some place for us to go with our questions. I cannot think of another software vendor that provides no resources for techs in the field; most have forums where we can get tough questions answered. 4. Symantec does have an uninstall solution at their site. Toward that end, we will provide the link below. Thanks __________________ Donations keep TSF moving forward. Please help. http://www.myspace.com/speedbumpthecelt

12-03-2006, 06:49 PM	#2 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,187 OS: 2000 Pro; XP Pro; XP Home	Please use the instructions on this page to completely uninstall your Norton Products. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009