Virus wont go away!!

Berniee420 · 08-09-2009, 04:58 PM

Okay so Im pretty sure I downloaded a virus off of frostwire. I downloaded Avast to try and get it off but I don’t think its fully removed. First, my security center wont and cant be turned on. So I went into windows services and it said that it was disabled. So I turned in on to automatic and eventually it just does it all over again. Also, I can only use the internet in safe mode and every time I use a search engine like ask.com or google.com the results page wont show up. I don’t know if this has anything to do with a virus or not but it didn’t start until I got the virus. Also ive been trying to install a game from a disc and when I put it in it shows up in the drive but when I try to install it nothing happens. HELP PLEASE!!!

**koala** · 08-09-2009, 05:08 PM

If you think your computer might be infected, please follow these instructions and start a new thread in the Virus/Trojans/Spyware forum where an analyst will help you as soon as possible.

Berniee420 · 08-09-2009, 07:21 PM

i tried to do those instructions and i cant run the Gmer program i tried doing it in safe mode first and i thought that would be the reason why it didnt work so i tried to do it in the normal mode and and it still wasnt working. i have to be in safe mode in order to use the internet.

Acenator · 08-10-2009, 10:05 AM

Just do the steps that you are able to and just explain in your post any problems you ran into (like not being able to run gmer).

TJ Belfiore · 08-11-2009, 03:25 AM

I recommend that you read this article…
"NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the Virus/Trojan/Spyware Help section of the forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the Virus/Trojan/Spyware Help Forum; not back here in this one.

When carrying out The Malware Removal Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to the Virus/Trojan/Spyware Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

08-09-2009, 04:58 PM	#1 (permalink)
Berniee420 Registered User Join Date: Aug 2009 Location: Binghamton, NY Posts: 11 OS: Windows Vista	Virus wont go away!! Okay so Im pretty sure I downloaded a virus off of frostwire. I downloaded Avast to try and get it off but I don’t think its fully removed. First, my security center wont and cant be turned on. So I went into windows services and it said that it was disabled. So I turned in on to automatic and eventually it just does it all over again. Also, I can only use the internet in safe mode and every time I use a search engine like ask.com or google.com the results page wont show up. I don’t know if this has anything to do with a virus or not but it didn’t start until I got the virus. Also ive been trying to install a game from a disc and when I put it in it shows up in the drive but when I try to install it nothing happens. HELP PLEASE!!!

08-09-2009, 05:08 PM	#2 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,372 OS: XP/7/Ubuntu My System	Re: Virus wont go away!! If you think your computer might be infected, please follow these instructions and start a new thread in the Virus/Trojans/Spyware forum where an analyst will help you as soon as possible. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

08-09-2009, 07:21 PM	#3 (permalink)
Berniee420 Registered User Join Date: Aug 2009 Location: Binghamton, NY Posts: 11 OS: Windows Vista	Re: Virus wont go away!! i tried to do those instructions and i cant run the Gmer program i tried doing it in safe mode first and i thought that would be the reason why it didnt work so i tried to do it in the normal mode and and it still wasnt working. i have to be in safe mode in order to use the internet.

08-10-2009, 10:05 AM	#4 (permalink)
Acenator Registered User Join Date: Jun 2009 Location: Deer Park, Washington Posts: 144 OS: Windows Vista SP2, Windows XP SP3	Re: Virus wont go away!! Just do the steps that you are able to and just explain in your post any problems you ran into (like not being able to run gmer).

08-11-2009, 03:25 AM	#5 (permalink)
TJ Belfiore It's a kush thing, purple Join Date: Mar 2009 Location: 530 Posts: 3,519 OS: 7 x64, XP x32 Blog Entries: 1	Re: Virus wont go away!! I recommend that you read this article… "NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the Virus/Trojan/Spyware Help section of the forum. (Simply, click on the coloured links to be re-directed.) *Please ensure that you create a new thread in the Virus/Trojan/Spyware Help Forum; not* back here in this one. When carrying out The Malware Removal Steps*, if you cannot* complete any of them for whatever reason, just continue on with the next one until they are all completed. However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to the Virus/Trojan/Spyware Help Forum; where an Analyst will assist you with other workarounds. Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. __________________