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General Computer Security Get Help With System Security - This forum is not for malware removal assistance. For malware removal assistance, read the sticky topic at the top of the Virus/Trojan/Spyware Help forum, or the "First Steps" link at the top right of each page.

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Old 07-31-2009, 05:34 AM   #1 (permalink)
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Generic.dx

Hi!plz help me in this problem of mine.
When i try to open my computer or my documents or any such folder it takes a long time to open and after 30 seconds or so i get a virus message saying that a virus called generic.dx is found and it is a trojan virus but the anti virus is not able to delete it or clean it,the path name of the virus is C:\WINDOWS\system32\bfc4.dll and in a tab called 'application' it is showing as explorer.exe .
Currently i use McAfee antivirus.
Also have a look at the picture in the attachment.
Plz help me to solve this problem at the earliest

Thanking you
-Abhilash k
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Old 07-31-2009, 02:14 PM   #2 (permalink)
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Re: Generic.dx

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
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