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General Computer Security Get Help With System Security - This forum is not for malware removal assistance. For malware removal assistance, read the sticky topic at the top of the Virus/Trojan/Spyware Help forum, or the "First Steps" link at the top right of each page.

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Old 07-23-2009, 11:54 AM   #1 (permalink)
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help to remove Norton Rescue Disk

I had Norton Security and tried to remove it to download McAfee and the download stops and tells me to remove Norton Rescue Disk. I can't find how to do it or where it is even located. Any advice?
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Old 07-23-2009, 03:29 PM   #2 (permalink)
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Re: help to remove Norton Rescue Disk

See if this Norton removal tool helps


1. Download this file:

ftp://ftp.symantec.com/public/englis...moval_Tool.exe

Save the file to the Windows desktop.

2. On the Windows desktop, double-click the Norton Removal Tool icon.

3. Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.


=====================

If still no joy, look for this registry key

Start > Run > regedit

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Norton Rescue

Let me know if it's present.
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