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General Computer Security Get Help With System Security - This forum is not for malware removal assistance. For malware removal assistance, read the sticky topic at the top of the Virus/Trojan/Spyware Help forum, or the "First Steps" link at the top right of each page.

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Old 06-29-2009, 07:48 AM   #1 (permalink)
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Join Date: Jun 2009
Posts: 3
OS: Vista 64-bit SP2


Exclamation Help- Norton 360 V3 won't open- possible infection



Hello.

I recently just found out that I could not open my N360 V3 on my PC. I tried manually running liveupdate through typing "luall.exe" in run, but that did not work. I am having trouble. It seems like N360 is not showing up on my processes. I need help ASAP to fix this.

I tried running N360 full system scan on safe mode- showed no infections. I also attempted all the Norton procedures: e.g. downloading virus updates by themselves, but they refuse to open- they say "download complete, all downloads failed."

I need help ASAP since I need to make an important transaction quickly.

Thanks.

Vista 64, SP2
HP Pavillion Elite m9340f
Intel Quad Q6700 @ 2.66 GHz (no overclock)
6 GB DDR2 Ram
NVIDIA 9500GS
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