First Steps section

Rac20 · 05-05-2009, 07:36 PM

I have a question, the first step for downloading the DDS did not work for me. After I ran the application, the following error prompted in the black screen: "The system cannot find the file specified."

As a result, I was not able to open/view the (2) logs - DDS.txt and Attach.txt

How do I resolve this issue?

Regards
Rac

tetonbob · 05-05-2009, 08:01 PM

Hi -

Do you have a protection application with script blocking? If so, be sure to disable it. Or, an active HIPS application? Did any program give you a message while DDS was trying to run?

Try to download it again, this time rename it to a .com extension.

If that still doesn't work, post the logs from this next tool, along with the GMER rootkit scanner log, in your new thread in the malware removal forum, and explain why you've posted those logs instead. Please do not post the logs back here.

Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.

To attach a file to a new post, simply

Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:
C:\rsit\info.txt
Click Upload.

---------------------------------------------------------------------------------------------

Rac20 · 05-06-2009, 06:00 AM

Thank you!

05-05-2009, 07:36 PM	#1 (permalink)
Rac20 Registered User Join Date: May 2009 Posts: 6 OS: xp	First Steps section I have a question, the first step for downloading the DDS did not work for me. After I ran the application, the following error prompted in the black screen: "The system cannot find the file specified." As a result, I was not able to open/view the (2) logs - DDS.txt and Attach.txt How do I resolve this issue? Regards Rac

05-05-2009, 08:01 PM	#2 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,661 OS: 2000 Pro; XP Pro; XP Home	Re: First Steps section Hi - Do you have a protection application with script blocking? If so, be sure to disable it. Or, an active HIPS application? Did any program give you a message while DDS was trying to run? Try to download it again, this time rename it to a .com extension. If that still doesn't work, post the logs from this next tool, along with the GMER rootkit scanner log, in your new thread in the malware removal forum, and explain why you've posted those logs instead. Please do not post the logs back here. Download RSIT by random/random and save it to your desktop. Double click RSIT.exe to start the tool and click Continue at the disclaimer. When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here. Please attach info.txt to your post. To attach a file to a new post, simply Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and copy and paste the following into the "Upload File from your Computer" box: C:\rsit\info.txt Click Upload. --------------------------------------------------------------------------------------------- __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

05-06-2009, 06:00 AM	#3 (permalink)
Rac20 Registered User Join Date: May 2009 Posts: 6 OS: xp	Re: First Steps section Thank you!