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#1 (permalink) |
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Registered User
Join Date: Feb 2009
Location: Indianapolsi, IN
Posts: 1
OS: windowsXP
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None of my antivirus will scan my system
I can do a quick scan with Symantec it runs but if i attempt a full system scan it will run only half way through and shut down my computer. (I can not do liveupdate either) My adaware will not even start up. Spybot will start but does the same and Symantec it will shut off my computer. I can not do a system restore. I do not want to do a system recovery because i do not want to loose all i have on my system. Pics,movies,software etc. I have googled this problem and come across this site.
Any help will be great. Thanks, John |
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#2 (permalink) |
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Moderator Hardware Team
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Re: None of my antivirus will scan my system
Hi John, welcome to TSF
Backup all your important files to DVD or another hard drive before doing anything else. Have you tested your hard drive for faults? Download and run the diagnostics utility from your hard drive manufacturer's website. It will try to fix any errors it finds. If you think your computer might be infected, please follow these instructions and start a new thread in the Virus/Trojans/Spyware forum where an analyst will help you as soon as possible.
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