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11-29-2008, 09:30 AM
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#1 (permalink) |
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Registered User
Join Date: Nov 2008
Posts: 7
OS: XP pro
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Avira update "internet connection failed"
I have been trying to update Avira but always get the same message "internet connection failed". From looking at comments I have seen I don't think this is virus related but perhaps I am wrong.
Can anyone advise? Many thanks Dylan This is the logfile 29.11.2008 17:09:17 - Installation Directory: C:\Archivos de programa\Avira\AntiVir PersonalEdition Classic\ 29.11.2008 17:09:17 - Backup Directory: C:\Documents and Settings\All Users.WINDOWS\Datos de programa\Avira\AntiVir PersonalEdition Classic\BACKUP\ 29.11.2008 17:09:17 - Temp Directory: C:\Documents and Settings\All Users.WINDOWS\Datos de programa\Avira\AntiVir PersonalEdition Classic\Update\AVUPDATE_4931692c\ 29.11.2008 17:09:17 - Using System's global Proxy settings 29.11.2008 17:09:17 - Launching GUI... display mode: 0 29.11.2008 17:09:17 - selftest successful: C:\Archivos de programa\Avira\AntiVir PersonalEdition Classic\updlib.dll 29.11.2008 17:09:18 - selftest successful: C:\Archivos de programa\Avira\AntiVir PersonalEdition Classic\updlibrc.dll 29.11.2008 17:09:17 - Installation Directory: C:\Archivos de programa\Avira\AntiVir PersonalEdition Classic\ 29.11.2008 17:09:17 - Backup Directory: C:\Documents and Settings\All Users.WINDOWS\Datos de programa\Avira\AntiVir PersonalEdition Classic\BACKUP\ 29.11.2008 17:09:17 - Temp Directory: C:\Documents and Settings\All Users.WINDOWS\Datos de programa\Avira\AntiVir PersonalEdition Classic\Update\AVUPDATE_4931692c\ 29.11.2008 17:09:17 - Using System's global Proxy settings 29.11.2008 17:09:17 - Launching GUI... display mode: 0 29.11.2008 17:09:17 - selftest successful: C:\Archivos de programa\Avira\AntiVir PersonalEdition Classic\updlib.dll 29.11.2008 17:09:18 - selftest successful: C:\Archivos de programa\Avira\AntiVir PersonalEdition Classic\updlibrc.dll 29.11.2008 17:09:18 - Avira AntiVir Personal - Free Antivirus 29.11.2008 17:09:23 - Connection failed while downloading via the system proxy the file http://dl10.freeav.net/upd/idx/master.idx. 29.11.2008 17:09:23 - Switching to next update server 29.11.2008 17:09:24 - Connection failed while downloading via the system proxy the file http://dl1.avgate.net/upd/idx/master.idx. |
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11-29-2008, 11:46 AM
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#2 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,758
OS: 2000 Pro; XP Pro; XP Home
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Re: Avira update "internet connection failed"
Sometimes, Avira's free servers get clogged. You can try to use the method for manual updates outlined here
http://forum.avira.com/thread.php?threadid=12073 Or, you can ask for help in the Avira support forum http://forum.avira.com/wbb/index.php...rd&boardID=135
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you.  Microsoft MVP - Consumer Security 2009
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