Can't update AVG

pinkhippo72 · 11-14-2008, 08:34 AM

Hi guys,

The past few days my computer has been running pretty slow, and AVG will not update. When I try to update it says, "update was unsuccessful". I have also had some random error messages pop up during startup and shutdown, but they're usually too quick to read. Think this could be a virus??? Any advice would be much appreciated.

Thanks!
pinkhippo72

tetonbob · 11-15-2008, 12:17 PM

Hello -

It may be an issue with AVG itself, are you running the most current version, AVG8?

You may want to ask for help in the AVG support forum.

http://freeforum.avg.com/

For an infected machine, see this topic.

If you think your computer is infected....

alpenadiver · 11-16-2008, 04:57 AM

From AVG's forum dated 7 Nov, 2008:
Our technology department is currently working on improving one of the main servers responsible for providing updates of AVG Free Edition. This maintenance may have, under specific circumstances, effect on availability of update files on our servers. Backup systems, which are now in charge of providing updates, may be from time to time overloaded with customer requests and we are doing our best in order to improve their function to remedy this issue. If you encounter issue with “Update failed”, please retry in a few minutes to update AVG manually (open AVG User Interface, click the “Update now” button).

We are sorry for any inconvenience this may cause. In a week time, new improved update servers should be available.

Although the server must not be running at 100% because I still have to update manually.

11-14-2008, 08:34 AM	#1 (permalink)
pinkhippo72 Registered User Join Date: Nov 2008 Posts: 10 OS: windows XP	Can't update AVG Hi guys, The past few days my computer has been running pretty slow, and AVG will not update. When I try to update it says, "update was unsuccessful". I have also had some random error messages pop up during startup and shutdown, but they're usually too quick to read. Think this could be a virus??? Any advice would be much appreciated. Thanks! pinkhippo72

11-15-2008, 12:17 PM	#2 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,255 OS: 2000 Pro; XP Pro; XP Home	Re: Can't update AVG Hello - It may be an issue with AVG itself, are you running the most current version, AVG8? You may want to ask for help in the AVG support forum. http://freeforum.avg.com/ For an infected machine, see this topic. If you think your computer is infected.... __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

11-16-2008, 04:57 AM	#3 (permalink)
alpenadiver Registered User Join Date: Jul 2007 Location: Alpena, Michigan Posts: 342 OS: Windows XP Pro, Windows 7 My System	Re: Can't update AVG From AVG's forum dated 7 Nov, 2008: Our technology department is currently working on improving one of the main servers responsible for providing updates of AVG Free Edition. This maintenance may have, under specific circumstances, effect on availability of update files on our servers. Backup systems, which are now in charge of providing updates, may be from time to time overloaded with customer requests and we are doing our best in order to improve their function to remedy this issue. If you encounter issue with “Update failed”, please retry in a few minutes to update AVG manually (open AVG User Interface, click the “Update now” button). We are sorry for any inconvenience this may cause. In a week time, new improved update servers should be available. Although the server must not be running at 100% because I still have to update manually.