dsehj05

My computer has a virus i installed a game i downloaded and once i did that i ended up with MS Antivirus on my computer and also cannot remove error cleaner, privacy protector and spyware and malware protector when i remove them they come back everytime i restart. I have searched my computer for ms antivirus and have deleted all that i could find. But i still get the virus alert in the bottom right hand corner next to the time and my time is in 24 hour time which it wasn't before. I cannot also access the internet it wont connect at all.
Could someone please help me i dont like installing programs that i dont know so if anyone has a way of fixing this without installing any programs could you please write to me.

thanks

chauffeur2

Hello dsehj05, Welcome to TSF!

Please read this article… "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.
(Please change the new Thread Subscription to “Instant Email Notification” so that you receive an email as soon as a reply is posted,)

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck with it.

Kind Regards,