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Old 08-02-2008, 12:30 PM   #1 (permalink)
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Question how to remove symantec antivirus software client without password

Hi,
I have an older computer on which I'm trying to install new antivirus software. It won't install because of an existing Symantec Antivirus Client application. When I try to uninstall it from add/remove programs it asks for a password, which I don't have.

This is the full version info:
Symantec Antivirus Corporate Edition
version 8.1.0.825

Under help in the application the copyright date is 2002.

Can you please help me?

thx
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Old 08-02-2008, 09:16 PM   #2 (permalink)
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Re: how to remove symantec antivirus software client without password

welcome to TSF
any kind of question that is "password related" has restrictions. even if i knew how to help you, i think it's against the rules. i can't help you bypass a password.
i'm not positive, but i was at the symantec website recently, and there may be a forum there now. there definitely is a dedicated symantec forum at castlecops.com
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Old 08-03-2008, 03:31 AM   #3 (permalink)
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Re: how to remove symantec antivirus software client without password

Hi paper858, Welcome to TSF!

To remove any Norton® product, you need their removal tool

Norton® Removal Tool. (Click the coloured link.)

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Especially if Bill Gates had anything to do with it!!
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Old 08-04-2008, 01:47 PM   #4 (permalink)
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Re: how to remove symantec antivirus software client without password

The norton removal tool might not work without the password.
If you contact symantec online assistance (free), they can remove it remotely for you.
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