Help please can't open PDF files trojansc.sbi

vforson · 07-31-2008, 05:06 PM

Recently I have not been able to open PDF files. I tried to install adobe reader and received this error message

HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C523F39F-9C83-11D3-9094-00104BD0D535}\ProgID.

I tried permission stuff in the registry to no avail.......I downloaded spybot and I got this error TrojansC.sbi.

I think that this whole problem started when I downloaded and cleaned my registry with reg seeker. I have tried to restore my computer to an earlier time, but it didn't work. I am new at this and really need to fix this error to bid on a job coming up at my work.

PLEASE HELP!!!!!

chauffeur2 · 07-31-2008, 06:47 PM

Hello vforson, Welcome to TSF!

That error indicates that you have a Trojan on your computer.

Please read this article… "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.
(Please change the new Thread Subscription to “Instant Email Notification” so that you receive an email as soon as a reply is posted,)

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck with it.

Kind Regards,

07-31-2008, 05:06 PM	#1 (permalink)
vforson Registered User Join Date: Jul 2008 Posts: 5 OS: windows xp	Help please can't open PDF files trojansc.sbi Recently I have not been able to open PDF files. I tried to install adobe reader and received this error message HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C523F39F-9C83-11D3-9094-00104BD0D535}\ProgID. I tried permission stuff in the registry to no avail.......I downloaded spybot and I got this error TrojansC.sbi. I think that this whole problem started when I downloaded and cleaned my registry with reg seeker. I have tried to restore my computer to an earlier time, but it didn't work. I am new at this and really need to fix this error to bid on a job coming up at my work. PLEASE HELP!!!!!

07-31-2008, 06:47 PM	#2 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Help please can't open PDF files trojansc.sbi Hello vforson, Welcome to TSF! That error indicates that you have a Trojan on your computer. Please read this article… "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum. (Simply, click on the coloured links to be re-directed.) *Please ensure that you create a new thread in the HiJackThis Log Help Forum; not* back here in this one.** (Please change the new Thread Subscription to “Instant Email Notification” so that you receive an email as soon as a reply is posted,) When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed. However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds. Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. Good Luck with it. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!