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#1 (permalink) |
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Registered User
Join Date: Jul 2008
Posts: 1
OS: xp
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help with fix
I read the thread that had to do with hpqste08.exe
I followed the steps to use grey Knight 17 and when I ran the scan I only found the file for hpqtra08.exe. not the one I was looking for. What am I doing wrong? Thanks for the help Lynn |
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#2 (permalink) |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: USA
Posts: 7,472
OS: XP SP3
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Re: help with fix
Hi,
First of all, it's a bad idea to follow and implement the fixes from a thread for another computer. Secondly, hpqste08.exe is normally a legitimate process related to HP Imaging devices. If you think your computer is infected please read this sticky: If you think your computer is infected.... Be sure to reach Step 5. If you cannot complete any of the 5 steps for whatever reason, just continue on with the next one until they are all completed, and post your logs in The HJT Help Forum; where an Analyst will assist you. However, it is very important to make mention of any of the steps that you were not able to complete.
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