Big problem with trojans, spyware, malware.

nydevil · 07-18-2008, 06:25 PM

I'm running Windows Vista.

I lost all authority to my computer. (as in i'm an administrator but it doesn't say I am)

As in, I get this error (The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.) when i want to open an .EXE file such as.. an installer. I can download perfectly fine, but if I really want to i'd need to go into safe mode (such as I am doing right now safemode with networking) Last time I tried to go into my normal settings and my mouse and keyboard just froze.

This is what i've done so far which isn't much:

I restored the point from may, but of course the problem still occurred.
I scanned my computer with the fully functional registered, Spyware Doctor.
I've tried changing/the user accounts, nothings opens.

But of course I never restarted my computer after spyware doctor scanned, yet.
I doubt anything will be back to normal.

I had pretty harsh viruses.

I hope, I really hope I don't have to resort into reformatting my computer, well if anyone can help me i'll be rechecking this as long as my computer stands by.

Thank you so much.

**Glaswegian** · 07-19-2008, 08:02 AM

Hi

Please start here and follow the instructions.

http://www.techsupportforum.com/secu...sting-log.html

If you cannot complete any of the Steps, simply move on to the next one - remember to let the Analyst know about this when you post your logs.

Do not post your logs back in this thread - follow the guidance in the above link!

Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply - it may take a few days.

07-18-2008, 06:25 PM	#1 (permalink)
nydevil Registered User Join Date: Jul 2008 Posts: 5 OS: Windows Vista	Big problem with trojans, spyware, malware. I'm running Windows Vista. I lost all authority to my computer. (as in i'm an administrator but it doesn't say I am) As in, I get this error (The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.) when i want to open an .EXE file such as.. an installer. I can download perfectly fine, but if I really want to i'd need to go into safe mode (such as I am doing right now safemode with networking) Last time I tried to go into my normal settings and my mouse and keyboard just froze. This is what i've done so far which isn't much: I restored the point from may, but of course the problem still occurred. I scanned my computer with the fully functional registered, Spyware Doctor. I've tried changing/the user accounts, nothings opens. But of course I never restarted my computer after spyware doctor scanned, yet. I doubt anything will be back to normal. I had pretty harsh viruses. I hope, I really hope I don't have to resort into reformatting my computer, well if anyone can help me i'll be rechecking this as long as my computer stands by. Thank you so much.

07-19-2008, 08:02 AM	#2 (permalink)
Glaswegian Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic Join Date: Sep 2005 Location: Glasgow Posts: 21,378 OS: Win XP Pro SP3 My System Blog Entries: 10	Re: Big problem with trojans, spyware, malware. Hi Please start here and follow the instructions. http://www.techsupportforum.com/secu...sting-log.html If you cannot complete any of the Steps, simply move on to the next one - remember to let the Analyst know about this when you post your logs. Do not post your logs back in this thread - follow the guidance in the above link! Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply - it may take a few days. __________________ Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. Ad-Aware::SpywareBlaster::SpyBot::SpywareGuard::SnoopFree::AVG Free::HOSTS File::HijackThis::Donate::5 Steps For Infected PCs