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General Computer Security Get Help With System Security - This forum is not for malware removal assistance. For malware removal assistance, read the sticky topic at the top of the HijackThis Log Help forum, or the "First Steps" link at the top right of each page.

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Old 05-11-2008, 08:02 PM   #1 (permalink)
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OS: windows xp


whats this mean..

when i turn my computer on this pops up...windows\system32\he3e3fc4.dll appears,i have no clue. any help on how to get rid of this???
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Old 05-11-2008, 08:13 PM   #2 (permalink)
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Re: whats this mean..

Did a fast search on google and it appears to be an adware downloader. You should run something like ad-aware http://lavasoft.com/products/ad_aware_free.php or some other anti-spyware.
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Old 05-11-2008, 09:03 PM   #3 (permalink)
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Re: whats this mean..

mrcobra93, can you be more specific about what exactly pops up? Is it a Windows message about a missing module or similar?

grimx133 is correct, if you've typed the file name correctly, it's an adware component. If you're getting Windows messages about something being missing at startup, it may well be orphaned. Running a scan with Ad-Aware or any of the AntiSpyware applications in this thread may help remove it:

PC Safety and Security--What Do I Need?

If you need assistance with it's removal, please do this:

Please follow our 5 Step process outlined here:

IMPORTANT - Read This Before Posting For Malware Removal Help

After running through all the steps, please post the requested logs in the HijackThis Log Help forum, not here.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the HijackThis Log Help forum is extremely busy, and it may take a while to receive a reply.
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