[SOLVED] Help multiple avp.exe n avz.exe on task manag. - Page 2

panda777 · 05-15-2008, 08:39 AM

Thank you. I don't know much about computers.

chauffeur2 · 05-15-2008, 10:46 PM

Hello Panda,

Having had a quick look of all your start up programs, there are a couple of dubious ones listed; so to be on the safe side, I recommend that you read this article… "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck with it.

Kind Regards,

panda777 · 05-16-2008, 06:07 PM

Before anything Thankyou for your help. This my last question: How do get rid off a Bck/VB.XB Virus that is pass protected, by my Defender Pro 2008 15 in 1. (I know that isn't the best protection for a P.C. But i didn't have any money) I recently did a active scan following the five steps of the forum. When it stoped scanning it couldn't disenfect this virus C:\System Volume Information\_ restore{7255944...93.exe[327882R2FWJFW\NirCmdC.cfexe]. So Itried to disable the password, but no way how, so I got the idea of unistalling my DP 2008( I couldn't get a clean uninstall) The next thing I did was scan with active scan, but same result what do I do now.

chauffeur2 · 05-16-2008, 11:05 PM

Hi Panda,

If it is in the C:\System Volume Information\restore, it means that it is one of your restore points.
The best way to rid yourself of it would be to right click the My Computer Desktop Icon > Properties > System Restore > tick the box Turn off System Restore on all drives > OK.
As soon as thats done, re-enable System Restore by unticking the box.
Reboot the computer, and Hey Presto its gone!
Once you reboot, it would be a good idea to do a Disk Defragment too.
If you want a good and reliable free Anti Virus Program, there are two that come to mind; AVG™ and Avira® AntiVir™.

AVG™ Anti Virus Free Edition. Download Site.

AVG™ Anti Virus Free Edition Installation Guide.

Avira® AntiVir™. Download Site.

Avira® AntiVir™ Installation Guide.

Please be sure to uninstall your Defender Pro 2008 First!

Did you continue with "The 5 Steps"?...I believe that you will need some assistance with removing of some malware on your machine.

Good Luck with the security logs.

Kind Regards,

panda777 · 05-17-2008, 12:36 AM

I hope you can still here me this defender pro is the devil. Do you know a good program to uninstall defender pro out of my system?

chauffeur2 · 05-17-2008, 12:52 AM

Probably the only way to get rid of it totally would be to firstly disable it; then use the Registry Editors to remove all the traces of the program.

Try this; Go Start > run > type in regedit > OK > in the pane that opens, > Edit > find > type in the box > Defender Pro > enter.
When the Registry Editors finds an entry, right click on it and delete.
You will need to hit the F3 key a few times until it has finished searching.
Once it completes, reboot the computer.
One piece of advice, download and 'save' either one of those AV programs I suggested to the desktop; disconnect from the Internet; then use the Registry Editor.
After rebooting, install the 'new' AV program, and reconnect to the Internet.

Post back with how you fared.

Kind Regards,

panda777 · 05-17-2008, 12:56 AM

And when i uninstall this program what is good to have as security? I have, Taskmanager, Spywareblaster, ie-spyad, spybot and windows basic firewall and updates for security.

chauffeur2 · 05-17-2008, 12:58 AM

Try one of those freebies I mentioned in my Post #24.

I personally recommend AVG™; I have had it on all the computers here at home for the last 4½ years, and its proven to be very reliable, and its not a resource hog like some others.

panda777 · 05-17-2008, 01:38 AM

well it came out good but i couldn't get all them I just missed one and I couldn't touch it either

panda777 · 05-17-2008, 01:53 AM

right now it wont let me install avg.7 it tells me that another avp is currently installed. well go to to sleep hope you help me out. thanx a million again!

chauffeur2 · 05-17-2008, 02:01 AM

Can you see any other AV programs installed?

If so, disable them.

panda777 · 05-17-2008, 10:03 AM

It's still dp 2008

panda777 · 05-17-2008, 10:30 AM

Don't worry I got rid of it, thanx for all your help

chauffeur2 · 05-17-2008, 06:10 PM

Hi Panda,

That's great news!

I will now mark this thread as "Solved".
Should you have any further computer hassles, please feel free to post back again.
It has been my pleasure to have helped you.

Kind Regards,

panda777 · 05-18-2008, 03:28 PM

Last question is security good? the lists is one of these mns. Do I need any more, I think i need a anti-spy one?

chauffeur2 · 05-18-2008, 08:49 PM

Now that you've got a decent Anti Virus program, all you will need now would be something like SpyBot S&D or SpywareTerminator™, both of which are free.

05-15-2008, 10:46 PM	#22 (permalink)
chauffeur2 Manager, TSF Articles Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,059 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Help multiple avp.exe n avz.exe on task manag. Hello Panda, Having had a quick look of all your start up programs, there are a couple of dubious ones listed; so to be on the safe side, I recommend that you read this article… "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum. (Simply, click on the coloured links to be re-directed.) *Please ensure that you create a new thread in the HiJackThis Log Help Forum; not* back here in this one. When carrying out The 5 Steps*, if you cannot* complete any of them for whatever reason, just continue on with the next one until they are all completed. However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds. Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. Good Luck with it. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

05-16-2008, 06:07 PM	#23 (permalink)
panda777 Registered User Join Date: May 2008 Posts: 96 OS: Windows XP	Re: Help multiple avp.exe n avz.exe on task manag. Before anything Thankyou for your help. This my last question: How do get rid off a Bck/VB.XB Virus that is pass protected, by my Defender Pro 2008 15 in 1. (I know that isn't the best protection for a P.C. But i didn't have any money) I recently did a active scan following the five steps of the forum. When it stoped scanning it couldn't disenfect this virus C:\System Volume Information\_ restore{7255944...93.exe[327882R2FWJFW\NirCmdC.cfexe]. So Itried to disable the password, but no way how, so I got the idea of unistalling my DP 2008( I couldn't get a clean uninstall) The next thing I did was scan with active scan, but same result what do I do now.

05-16-2008, 11:05 PM	#24 (permalink)
chauffeur2 Manager, TSF Articles Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,059 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Help multiple avp.exe n avz.exe on task manag. Hi Panda, If it is in the C:\System Volume Information\restore, it means that it is one of your restore points. The best way to rid yourself of it would be to right click the My Computer Desktop Icon > Properties > System Restore > tick the box Turn off System Restore on all drives > OK. As soon as thats done, re-enable System Restore by unticking the box. Reboot the computer, and Hey Presto its gone! Once you reboot, it would be a good idea to do a Disk Defragment too. If you want a good and reliable free Anti Virus Program, there are two that come to mind; AVG™ and Avira® AntiVir™. AVG™ Anti Virus Free Edition. Download Site. AVG™ Anti Virus Free Edition Installation Guide. Avira® AntiVir™. Download Site. Avira® AntiVir™ Installation Guide. Please be sure to uninstall your Defender Pro 2008 First! Did you continue with "The 5 Steps"?...I believe that you will need some assistance with removing of some malware on your machine. Good Luck with the security logs. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

05-17-2008, 12:36 AM	#25 (permalink)
panda777 Registered User Join Date: May 2008 Posts: 96 OS: Windows XP	Re: Help multiple avp.exe n avz.exe on task manag. I hope you can still here me this defender pro is the devil. Do you know a good program to uninstall defender pro out of my system?

05-17-2008, 12:52 AM	#26 (permalink)
chauffeur2 Manager, TSF Articles Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,059 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Help multiple avp.exe n avz.exe on task manag. Probably the only way to get rid of it totally would be to firstly disable it; then use the Registry Editors to remove all the traces of the program. Try this; Go Start > run > type in regedit > OK > in the pane that opens, > Edit > find > type in the box > Defender Pro > enter. When the Registry Editors finds an entry, right click on it and delete. You will need to hit the F3 key a few times until it has finished searching. Once it completes, reboot the computer. One piece of advice, download and 'save' either one of those AV programs I suggested to the desktop; disconnect from the Internet; then use the Registry Editor. After rebooting, install the 'new' AV program, and reconnect to the Internet. Post back with how you fared. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

05-17-2008, 12:56 AM	#27 (permalink)
panda777 Registered User Join Date: May 2008 Posts: 96 OS: Windows XP	Re: Help multiple avp.exe n avz.exe on task manag. And when i uninstall this program what is good to have as security? I have, Taskmanager, Spywareblaster, ie-spyad, spybot and windows basic firewall and updates for security.

05-17-2008, 12:58 AM	#28 (permalink)
chauffeur2 Manager, TSF Articles Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,059 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Help multiple avp.exe n avz.exe on task manag. Try one of those freebies I mentioned in my Post #24. I personally recommend AVG™; I have had it on all the computers here at home for the last 4½ years, and its proven to be very reliable, and its not a resource hog like some others. __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

05-17-2008, 01:38 AM	#29 (permalink)
panda777 Registered User Join Date: May 2008 Posts: 96 OS: Windows XP	Re: Help multiple avp.exe n avz.exe on task manag. well it came out good but i couldn't get all them I just missed one and I couldn't touch it either

05-17-2008, 01:53 AM	#30 (permalink)
panda777 Registered User Join Date: May 2008 Posts: 96 OS: Windows XP	Re: Help multiple avp.exe n avz.exe on task manag. right now it wont let me install avg.7 it tells me that another avp is currently installed. well go to to sleep hope you help me out. thanx a million again!

05-17-2008, 02:01 AM	#31 (permalink)
chauffeur2 Manager, TSF Articles Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,059 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Help multiple avp.exe n avz.exe on task manag. Can you see any other AV programs installed? If so, disable them. __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

05-17-2008, 10:03 AM	#32 (permalink)
panda777 Registered User Join Date: May 2008 Posts: 96 OS: Windows XP	Re: Help multiple avp.exe n avz.exe on task manag. It's still dp 2008

05-17-2008, 10:30 AM	#33 (permalink)
panda777 Registered User Join Date: May 2008 Posts: 96 OS: Windows XP	Re: Help multiple avp.exe n avz.exe on task manag. Don't worry I got rid of it, thanx for all your help

05-17-2008, 06:10 PM	#34 (permalink)
chauffeur2 Manager, TSF Articles Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,059 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Help multiple avp.exe n avz.exe on task manag. Hi Panda, That's great news! I will now mark this thread as "Solved". Should you have any further computer hassles, please feel free to post back again. It has been my pleasure to have helped you. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

05-18-2008, 03:28 PM	#35 (permalink)
panda777 Registered User Join Date: May 2008 Posts: 96 OS: Windows XP	Re:Help multiple avp.exe n avz.exe on task manag. Last question is security good? the lists is one of these mns. Do I need any more, I think i need a anti-spy one? Last edited by chauffeur2 : 05-19-2008 at 05:35 PM. Reason: Changed Title

05-18-2008, 08:49 PM	#36 (permalink)
chauffeur2 Manager, TSF Articles Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,059 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re:Help multiple avp.exe n avz.exe on task manag. Now that you've got a decent Anti Virus program, all you will need now would be something like SpyBot S&D or SpywareTerminator™, both of which are free. __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!! Last edited by chauffeur2 : 05-19-2008 at 05:35 PM. Reason: Changed Title