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General Computer Security Get Help With System Security - This forum is not for malware removal assistance. For malware removal assistance, read the sticky topic at the top of the HijackThis Log Help forum, or the "First Steps" link at the top right of each page.

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Old 05-06-2008, 12:51 PM   #1 (permalink)
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[SOLVED] Help multiple avp.exe n avz.exe on task manag.

Some one help me I have a problem, I'm not good with computers, but my computer seems is is really slow. When i open task manag. up it has a bunck of avp and avz.exe on there.
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Old 05-06-2008, 01:42 PM   #2 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

avp.exe (belongs to Kaspersky Internet Security Suite) and avz.exe (belongs to AVZ scanner) are normally legitimate files. However, they can also be malware. It's hard to know if those files are the legitimate ones or not without any further info. Please read this sticky: If you think your computer is infected....
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Old 05-06-2008, 11:38 PM   #3 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

hi thanks for the reply. umm do you have another active scan my computer sais it's not compatible with the panda scan so it can't start to scan?
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Old 05-07-2008, 12:19 AM   #4 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

Hi Panda777, Welcome to TSF!

You might have better success with the Kaspersky On-Line Active Scanner.

Try it and see if it helps...but be sure to continue with "The 5 Steps".

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Old 05-08-2008, 09:50 AM   #5 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

thanks guys, but I couldn't get Kapersky to scan or Active scan. I got trendscan and it got the job done.
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Old 05-08-2008, 09:41 PM   #6 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

Good for you Panda777,

Just continue with the directions in "The 5 Steps".
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Old 05-09-2008, 08:13 AM   #7 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

Before I go to step 5 my computer is kind of slow still, is it from all the protection or memory?
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Old 05-09-2008, 09:28 PM   #8 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

It could be due to a multitude of causes, so lets get you underway with completing those "5 Steps" and your logs posted in the HJT Help Support Forum, first, and worry about 'speed' etc later.
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Old 05-09-2008, 11:50 PM   #9 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

umm when I tried to unload my dss I had a hidden install and rootshell appear on defense pro, i tried to quarantine but it failed thats why my computer is till slow what do I do know?? help trendscan couldn't find it help???
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Old 05-10-2008, 12:02 AM   #10 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

Do you how much RAM you have installed, Panda?
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Old 05-10-2008, 07:54 AM   #11 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

you mean free disc space I have available
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Old 05-10-2008, 08:04 AM   #12 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

i have 448 of ram total
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Old 05-10-2008, 11:25 PM   #13 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

Quote:
Originally Posted by panda777 View Post
i have 448 of ram total
Hi Panda,

In all probability, I'd say that you have 512Mb RAM installed with 64Mb of it being used for your on-board graphics, which is quite normal.

The slowness of the computer having only 448Mb RAM to operate with would cause it to 'choke' some of the time, especially if you have alot of programs running in the background.
To determine just what is running in the background; Go Start > Run > in the box type msconfig > startup.
Here there will be a list of all the programs that are 'vying for first place' when you start your computer; thus, slowing it down.
Perhaps if you post a screenshot of your startup programs in msconfig, we might be able to assist you with what is not really needed at startup.
Please read this article: How to Post a Screenshot to TSF , as it will help you to show us the startups.

Kind Regards,
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Old 05-11-2008, 11:07 AM   #14 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

I didn't understand the forum said I tried to follow instructions and nothing happened.... I have no idea what to do?
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Old 05-12-2008, 07:08 PM   #15 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

I downloaded a combo fix if you want to see it?
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Old 05-12-2008, 08:07 PM   #16 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

panda, please be more specific. Which part of the instructions did you have any trouble?

Quote:
I downloaded a combo fix if you want to see it?
Combofix should never be used without supervision from a trained helper. It is a powerful tool and it could be dangerous if used the wrong way. Please stick with chauffeur2's instructions and report back any problems, etc so your problem can be worked with in a more organized way.
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Old 05-12-2008, 10:18 PM   #17 (permalink)
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Re: Help multiple avp.exe n avz.exe on task manag.

Im having problems loating Print Screen/SysRq Keys
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