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03-09-2008, 03:11 AM
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#1 (permalink) |
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Registered User
Join Date: Mar 2008
Posts: 2
OS: Windows XP
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Trend Micro uninstallation
Hello, I recently installed Trend Micro Pc-Cillin, and now want to uninstall it because it interferes with WoW. The problem is, when I try to uninstall it, nothing happens. I just get the little beep sound that you get with errors. Please help? Thanks.
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03-22-2008, 08:07 AM
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#2 (permalink) |
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Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,171
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
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Re: Trend Micro uninstallation
Hello and Welcome to TSF
What version is installed? This is for 2007, use option 3 http://esupport.trendmicro.com/suppo...tID=EN-1033129 this is for 2002, 2003 http://www.support.antivirus.co.uk/t...=2530&appId=1#
__________________
 .jpg) Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!! 
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04-03-2008, 05:57 PM
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#4 (permalink) |
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Registered User
Join Date: Mar 2008
Posts: 2
OS: Windows XP
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Re: Trend Micro uninstallation
None of this works...when I try to uninstall, I just get the little "dun" sound...and when I attempt to delete it from my computer, it says "Cannot delete TMBMSRV.exe: Access is denied.
Make sure the disk is not full or write-protected and that the file is not currently in use. Please help me! |
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04-03-2008, 06:46 PM
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#5 (permalink) |
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Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,171
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
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Re: Trend Micro uninstallation
What is the version?
Try using the Windows Installer CleanUp Utility. As long as you installed the application using the Windows Installer, this utility will remove all the folders, files, registry keys, and entries from your system and allow you to start over with a clean slate. Download the Windows Installer CleanUp Utility Locate and run msicuu2.exe to install the Windows Installer CleanUp Utility. Locate and launch the Windows Installer CleanUp Utility on the Start menu. From the Windows Installer CleanUp Utility window, locate the application in the list and click the Remove button. Once the application has been removed, click the Exit button to close the utility.
__________________
Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!
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