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02-26-2008, 03:09 PM
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#1 (permalink) |
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Registered User
Join Date: Feb 2008
Posts: 12
OS: XP
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deleting a Trojan
A buddy at work has been having problems with a trojan virus. He has a Dell desk top, not sure what model it is. He does not have any anti-virus programs installed. Could he do a Dell factory image restore to get rid of it and restore the computer back to factory condition? Thanks for the help.
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02-26-2008, 07:32 PM
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#2 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,735
OS: 2000 Pro; XP Pro; XP Home
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Re: deleting a Trojan
Yes, invoking the Recovery partition should reset the machine back to factory condition, unless the company has done some customization.
If the machine is seriously bogged down, and has had no protection, that might be for the best. Back up any valued data (docs, pics, etc) before performing the recovery, as it will be lost. Once that's done, see this thread on how to protect the machine going forward: PC Safety and Security--What Do I Need?
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you.  Microsoft MVP - Consumer Security 2009
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