Trojan horse Downloader virus

kobiemi · 01-20-2008, 11:56 AM

hi,

i'm not a real technical person so i may need more hand holding than what you're used to. anyway, my niece somehow infected my computer with a virus (this has never happened to me before) and i've been trying w/out success to clean up my computer for the past 2 weeks. here are the steps i've taken so far. updated my norton av program and it detected the virus but it can't get rid of it. i also downloaded and ran spybot, spyware blaster, adaware and then most recently avg 7.5 and the avg program has found a threat called Trojan horse Downloader.Generic6.XAD and the file is called notepad.exe.

avg keeps finding it and deleting it but it keeps coming back. i've stopped using my ie browser because i kept getting pop up ads like crazy. instead i use mozilla firefox now and whenever i click on a link, a blank ie browser will launch.

please help! thank you!

**Glaswegian** · 01-20-2008, 01:01 PM

Hi and welcome to TSF.

Please start here and follow the instructions.

http://www.techsupportforum.com/secu...sting-log.html

If you cannot complete any of the Steps, simply move on to the next one - remember to let the Analyst know about this when you post your logs.

Do not post your logs back in this thread - follow the guidance in the above link!

Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply.

01-20-2008, 11:56 AM	#1 (permalink)
kobiemi Registered User Join Date: Jan 2008 Posts: 1 OS: win xp version 5.1 service pack 2	Trojan horse Downloader virus hi, i'm not a real technical person so i may need more hand holding than what you're used to. anyway, my niece somehow infected my computer with a virus (this has never happened to me before) and i've been trying w/out success to clean up my computer for the past 2 weeks. here are the steps i've taken so far. updated my norton av program and it detected the virus but it can't get rid of it. i also downloaded and ran spybot, spyware blaster, adaware and then most recently avg 7.5 and the avg program has found a threat called Trojan horse Downloader.Generic6.XAD and the file is called notepad.exe. avg keeps finding it and deleting it but it keeps coming back. i've stopped using my ie browser because i kept getting pop up ads like crazy. instead i use mozilla firefox now and whenever i click on a link, a blank ie browser will launch. please help! thank you!

01-20-2008, 01:01 PM	#2 (permalink)
Glaswegian Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic Join Date: Sep 2005 Location: Glasgow Posts: 25,499 OS: Win XP Pro SP3 / Win 7 Pro My System Blog Entries: 10	Re: Trojan horse Downloader virus Hi and welcome to TSF. Please start here and follow the instructions. http://www.techsupportforum.com/secu...sting-log.html If you cannot complete any of the Steps, simply move on to the next one - remember to let the Analyst know about this when you post your logs. Do not post your logs back in this thread - follow the guidance in the above link! Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply. __________________ Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner