Norton Issues

christopher2405 · 01-18-2008, 09:58 AM

I'm not sure if this is technically a security issue, but I wasn't sure where else to put it.

At Christmas, I got rid of my old modem in favour of a Netgear wireless modem router, but left my old modem plugged in.

It was working fine for a few days, but when I removed the old modem (which was olny plugged into the computer, not the phone line or router), I couldn't access secure websites or use my MSN Messenger/ Explorer.

I also noticed that this was the day that my Norton Internet Security 2007 subscribtion ran out. Are any of these likely to prevent access to secure websites or MSN? Any help appreciated.

(PS Internet and MSN working fine on my wireless laptop, and Norton will not let me run any scans or change any settings)

If I need to update Norton, I would rather buy another program, as this is not the first time I have had issues with Norton. What alternatives can you recommend?

chauffeur2 · 01-18-2008, 05:06 PM

Hi Chris,

If you decide to remove Norton from your PC, you are going to need their removal tool.
The built -in remover that comes with their programs does not remove all the registry entries and other 'junk' associated with the program.
Norton Removal Tools can be found on the Norton website. (Click on the colured link to be re-directed to the Norton Site.)

Once that's done, I would recommend replacing it in the interim with AVG™ Anti Virus Free Edition, unless you wish to jump in and purchase a full licence for the Professional Edition.
The reason I recommend AVG™, is that apart from it being a very user friendly program, and not a resource hog, it is very reliable..I have had it for the last 5 years and wouldn't change for anything else.
Having said that, this is my opinion, and I am quite sure that others have their own ideas/recommendations too.
Perhaps a look here might be worth your while.

Post back with your thoughts.

Kind Regards,

01-18-2008, 09:58 AM	#1 (permalink)
christopher2405 Registered User Join Date: May 2007 Location: Sunderland Posts: 160 OS: Windows XP Home SP3, Windows Vista Home Basic My System	Norton Issues I'm not sure if this is technically a security issue, but I wasn't sure where else to put it. At Christmas, I got rid of my old modem in favour of a Netgear wireless modem router, but left my old modem plugged in. It was working fine for a few days, but when I removed the old modem (which was olny plugged into the computer, not the phone line or router), I couldn't access secure websites or use my MSN Messenger/ Explorer. I also noticed that this was the day that my Norton Internet Security 2007 subscribtion ran out. Are any of these likely to prevent access to secure websites or MSN? Any help appreciated. (PS Internet and MSN working fine on my wireless laptop, and Norton will not let me run any scans or change any settings) If I need to update Norton, I would rather buy another program, as this is not the first time I have had issues with Norton. What alternatives can you recommend?

01-18-2008, 05:06 PM	#2 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Norton Issues Hi Chris, If you decide to remove Norton from your PC, you are going to need their removal tool. The built -in remover that comes with their programs *does not remove* all the registry entries and other 'junk' associated with the program. Norton Removal Tools can be found on the Norton website. (Click on the colured link to be re-directed to the Norton Site.) Once that's done, I would recommend replacing it in the interim with AVG™ Anti Virus Free Edition, unless you wish to jump in and purchase a full licence for the Professional Edition. The reason I recommend AVG™, is that apart from it being a very user friendly program, and not a resource hog, it is very reliable..I have had it for the last 5 years and wouldn't change for anything else. Having said that, this is my opinion, and I am quite sure that others have their own ideas/recommendations too. Perhaps a look here might be worth your while. Post back with your thoughts. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!