security center - virus protection

patternmaker · 12-02-2007, 06:40 PM

i'm having trouble adding my new anti virus program to the virus protection in the security center. it shows an old program that is no longer on my system. the green "on" light is on and and i can't get it to go off to add my "recommendation". what do i do? remember just because i've been a data entry operator for 30 years, when it comes to making changes i'm a novice and need instructions in a step by step. as the saying does i know just enough to be dangerous. LOL thanks you for your time!!

**BMR777** · 12-02-2007, 08:48 PM

Was the old program by any chance Norton?

patternmaker · 12-02-2007, 10:13 PM

no, it is avira anti virus pe classic. i did an un install. then when it was still showing on virus protection, i went into adman folder, services, and disabled the silly thing through properties. and it is still there, with green light on. can't get to recommendations to change to new virus program. it is not listed in my c:\programs or add/remove programs. i have no clue where the little silly thing is to get rid of it. thanks for your quick reply. this is driving me bonkers. lol

**BMR777** · 12-03-2007, 03:32 PM

Go their website and see if they have a complete removal tool. I know that Norton and McAfee have removal tools, so your old AV maker may also have a removal or cleanup utility.

BMR777

12-02-2007, 06:40 PM	#1 (permalink)
patternmaker Registered User Join Date: Dec 2007 Location: North Carolina Posts: 2 OS: XP-SP2	security center - virus protection i'm having trouble adding my new anti virus program to the virus protection in the security center. it shows an old program that is no longer on my system. the green "on" light is on and and i can't get it to go off to add my "recommendation". what do i do? remember just because i've been a data entry operator for 30 years, when it comes to making changes i'm a novice and need instructions in a step by step. as the saying does i know just enough to be dangerous. LOL thanks you for your time!!

12-02-2007, 08:48 PM	#2 (permalink)
BMR777 TSF Enthusiast Join Date: Apr 2005 Location: Chicago, IL Posts: 1,398 OS: XP Pro, XP Home, Vista Home Basic, Ubuntu Studio Blog Entries: 2	Re: security center - virus protection Was the old program by any chance Norton? __________________ Brandon Rusnak Protection: AVG Free Anti Virus :: Windows Defender :: Hosts File :: SiteAdvisor :: ZoneAlarm Quick Fixes: 5 Steps to remove spyware

12-02-2007, 10:13 PM	#3 (permalink)
patternmaker Registered User Join Date: Dec 2007 Location: North Carolina Posts: 2 OS: XP-SP2	Re: security center - virus protection no, it is avira anti virus pe classic. i did an un install. then when it was still showing on virus protection, i went into adman folder, services, and disabled the silly thing through properties. and it is still there, with green light on. can't get to recommendations to change to new virus program. it is not listed in my c:\programs or add/remove programs. i have no clue where the little silly thing is to get rid of it. thanks for your quick reply. this is driving me bonkers. lol

12-03-2007, 03:32 PM	#4 (permalink)
BMR777 TSF Enthusiast Join Date: Apr 2005 Location: Chicago, IL Posts: 1,398 OS: XP Pro, XP Home, Vista Home Basic, Ubuntu Studio Blog Entries: 2	Re: security center - virus protection Go their website and see if they have a complete removal tool. I know that Norton and McAfee have removal tools, so your old AV maker may also have a removal or cleanup utility. BMR777 __________________ Brandon Rusnak Protection: AVG Free Anti Virus :: Windows Defender :: Hosts File :: SiteAdvisor :: ZoneAlarm Quick Fixes: 5 Steps to remove spyware