windows security center not finding anti virus or windows defender

boogeyman · 12-02-2007, 01:45 PM

hi everyone, just got my wife a new dell laptop with vista premium installed. got rid of all the trial and bloatware programs. installed avira antivir antivirus. problem is, security center sends out balloon that there is no antivirus installed and that windows defender is off. well both are on and working fine. i can turn defender on, but as soon as a reboot, it shows up as off again. i checked all the settings and as far as i can tell everythings ok. i un and reinstalled antivir with no difference. i know i can turn security monitor off, but i'd rather know whats causing this. i have a dell laptop myself with same os and antivir and wd and don't have any problems with security center. any help would be appreciated. thanks in advance for looking at this.
bob

**BMR777** · 12-02-2007, 03:04 PM

Is defender actually off when you reboot, or Security Center just sees it as off? Also, go to Start > Run and type "services.msc" w/o quotes. Find the Windows Defender service and make sure it is set to a startup type of Automatic.

BMR777

boogeyman · 12-02-2007, 04:42 PM

BMR777, no. defender is actually on when reboot. went to services.msc and wd is set to automatic. any other ideas? thanks for your reply.
bob

**Go The Power** · 12-02-2007, 08:54 PM

Have a look here:
http://www.microsoft.com/technet/scr...p/wmidiag.mspx

12-02-2007, 01:45 PM	#1 (permalink)
boogeyman Registered User Join Date: Oct 2006 Posts: 8 OS: Vista Home Premium	windows security center not finding anti virus or windows defender hi everyone, just got my wife a new dell laptop with vista premium installed. got rid of all the trial and bloatware programs. installed avira antivir antivirus. problem is, security center sends out balloon that there is no antivirus installed and that windows defender is off. well both are on and working fine. i can turn defender on, but as soon as a reboot, it shows up as off again. i checked all the settings and as far as i can tell everythings ok. i un and reinstalled antivir with no difference. i know i can turn security monitor off, but i'd rather know whats causing this. i have a dell laptop myself with same os and antivir and wd and don't have any problems with security center. any help would be appreciated. thanks in advance for looking at this. bob __________________ Before you embark on a journey of revenge, dig two graves.

12-02-2007, 03:04 PM	#2 (permalink)
BMR777 TSF Enthusiast Join Date: Apr 2005 Location: Chicago, IL Posts: 1,398 OS: XP Pro, XP Home, Vista Home Basic, Ubuntu Studio Blog Entries: 2	Re: windows security center not finding anti virus or windows defender Is defender actually off when you reboot, or Security Center just sees it as off? Also, go to Start > Run and type "services.msc" w/o quotes. Find the Windows Defender service and make sure it is set to a startup type of Automatic. BMR777 __________________ Brandon Rusnak Protection: AVG Free Anti Virus :: Windows Defender :: Hosts File :: SiteAdvisor :: ZoneAlarm Quick Fixes: 5 Steps to remove spyware

12-02-2007, 04:42 PM	#3 (permalink)
boogeyman Registered User Join Date: Oct 2006 Posts: 8 OS: Vista Home Premium	Re: windows security center not finding anti virus or windows defender BMR777, no. defender is actually on when reboot. went to services.msc and wd is set to automatic. any other ideas? thanks for your reply. bob __________________ Before you embark on a journey of revenge, dig two graves.

12-02-2007, 08:54 PM	#4 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: windows security center not finding anti virus or windows defender Have a look here: http://www.microsoft.com/technet/scr...p/wmidiag.mspx __________________