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#1 (permalink) |
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Registered User
Join Date: Nov 2007
Posts: 1
OS: xp
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Superantispyware freezing problem
Can anyone help?
Every time I run Superantispyware, it stops at the following location, and locks the programme C;\System Volume Information\_restore{0C83D441-BF52-4044-A4FD-E3966F45DBF}\RP701\A0060769.Ink. I have cleared all the spyware before it gets to this stage,but it still locks/freezes. The only way to clear the programme is Ctrl-Alt-Delete Many thanks |
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#2 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,761
OS: 2000 Pro; XP Pro; XP Home
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Re: Superantispyware freezing problem
That item is in System Restore.
Two thoughts. 1.) Run the scan in safe mode, and see if it hangs still. 2.) Flush out the old points, and set a new one, then run the scan again. To do so: CLEAR & RESET SYSTEM RESTORE'S CACHE Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 & press Enter * Tick on the checkbox - Turn off System Restore on all drives * Click Apply Turn it back 'On' by unticking the same checkbox & click Apply, and then OK ---------------------------------------------------------------------------------------------
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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