Superantispyware freezing problem

hebs · 11-29-2007, 06:50 AM

Can anyone help?
Every time I run Superantispyware, it stops at the following location, and locks the programme
C;\System Volume Information\_restore{0C83D441-BF52-4044-A4FD-E3966F45DBF}\RP701\A0060769.Ink.

I have cleared all the spyware before it gets to this stage,but it still locks/freezes. The only way to clear the programme is Ctrl-Alt-Delete

Many thanks

tetonbob · 11-29-2007, 11:42 AM

That item is in System Restore.

Two thoughts.

1.) Run the scan in safe mode, and see if it hangs still.

2.) Flush out the old points, and set a new one, then run the scan again.

To do so:

CLEAR & RESET SYSTEM RESTORE'S CACHE

Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 & press Enter

* Tick on the checkbox - Turn off System Restore on all drives
* Click Apply

Turn it back 'On' by unticking the same checkbox & click Apply, and then OK

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11-29-2007, 06:50 AM	#1 (permalink)
hebs Registered User Join Date: Nov 2007 Posts: 1 OS: xp	Superantispyware freezing problem Can anyone help? Every time I run Superantispyware, it stops at the following location, and locks the programme C;\System Volume Information\_restore{0C83D441-BF52-4044-A4FD-E3966F45DBF}\RP701\A0060769.Ink. I have cleared all the spyware before it gets to this stage,but it still locks/freezes. The only way to clear the programme is Ctrl-Alt-Delete Many thanks

11-29-2007, 11:42 AM	#2 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 25,542 OS: 2000 Pro; XP Pro; XP Home	Re: Superantispyware freezing problem That item is in System Restore. Two thoughts. 1.) Run the scan in safe mode, and see if it hangs still. 2.) Flush out the old points, and set a new one, then run the scan again. To do so: CLEAR & RESET SYSTEM RESTORE'S CACHE Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 & press Enter * Tick on the checkbox - Turn off System Restore on all drives * Click Apply Turn it back 'On' by unticking the same checkbox & click Apply, and then OK --------------------------------------------------------------------------------------------- __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Our help is voluntary, but this site needs donations to operate. Please consider Donating to the Forum. Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.