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General Computer Security Get Help With System Security - This forum is not for malware removal assistance. For malware removal assistance, read the sticky topic at the top of the HijackThis Log Help forum, or the "First Steps" link at the top right of each page.

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Old 11-27-2007, 07:13 AM   #1 (permalink)
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Join Date: Nov 2007
Posts: 1
OS: xp


Irritating norton prompt

Hi,

Since yesterday, I've been recieving a prompt from norton saying 'Norton Auto-Protect detected security risk winfixer'. I've been recieving this about every five minutes and can't seem to get rid of it. I've tried running a norton scan but the scan fails/or doesn't start. Tried a few other programs but nothing. I don't think anything's been affected but the constant prompts are highly annoying

Does anyone know how to get rid of this?

Thanks for reading.
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Old 11-27-2007, 10:13 AM   #2 (permalink)
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 24,584
OS: 2000 Pro; XP Pro; XP Home


Re: Irritating norton prompt

You appear to have an infection on your machine. winfixer is associated with Vundo infections.

First, clear your Temp files.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

---------------------------------------------------------------------------------------------

Then, I would recommend you do this:

Please follow MicroBell's 5 Step process outlined here:

http://www.techsupportforum.com/secu...tml#post342651

After running through all the steps, please post the requested logs in the HijackThis Log Help forum, not here.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the HijackThis Log Help forum is extremely busy, and it may take a while to receive a reply.
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