Search Engine Puzzle

susie_cal · 10-15-2007, 01:38 PM

Not sure if I'm in the right place, but here goes.......When I open Internet Explorer to open yahoo, I can no longer open it. I can however open google and other browsers. This is all taking place on a laptop that is wireless. I have checked everything I know to check. I'm really confused by the whole thing. I have a desk top that is fine. Please help!!!!

**Wox** · 10-15-2007, 06:58 PM

You might be infected by malware.
Please read the following guide carefully and follow all the instructions in the order.
Guide is here .
Good luck!

susie_cal · 10-17-2007, 07:06 PM

I've tried doing the 5 steps, but it will not let me update or download any of the programs in step 3 (Spyware Blaster & IE Spyad) or update my operating system. What can I do now???

tetonbob · 10-17-2007, 07:27 PM

If you have troubles with any of the steps, simply make note of it, move on to the next one, and report it in your new thread in the HijackThis Log Help forum. Step 5 will give the Analyst the most information to work from in trying to assist you.

10-15-2007, 01:38 PM	#1 (permalink)
susie_cal Registered User Join Date: Oct 2007 Posts: 4 OS: xo	Search Engine Puzzle Not sure if I'm in the right place, but here goes.......When I open Internet Explorer to open yahoo, I can no longer open it. I can however open google and other browsers. This is all taking place on a laptop that is wireless. I have checked everything I know to check. I'm really confused by the whole thing. I have a desk top that is fine. Please help!!!!

10-15-2007, 06:58 PM	#2 (permalink)
Wox TSF Enthusiast Join Date: Jan 2007 Location: Seattle Posts: 638 OS: XP Pro SP2 My System	Re: Search Engine Puzzle You might be infected by malware. Please read the following guide carefully and follow all the instructions in the order. Guide is here . Good luck! Last edited by Wox; 10-15-2007 at 06:58 PM. Reason: url code

10-17-2007, 07:06 PM	#3 (permalink)
susie_cal Registered User Join Date: Oct 2007 Posts: 4 OS: xo	Re: Search Engine Puzzle I've tried doing the 5 steps, but it will not let me update or download any of the programs in step 3 (Spyware Blaster & IE Spyad) or update my operating system. What can I do now???

10-17-2007, 07:27 PM	#4 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,566 OS: 2000 Pro; XP Pro; XP Home	Re: Search Engine Puzzle If you have troubles with any of the steps, simply make note of it, move on to the next one, and report it in your new thread in the HijackThis Log Help forum. Step 5 will give the Analyst the most information to work from in trying to assist you. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009