smss2.exe

tomgirlz · 10-10-2007, 09:03 AM

Hello,

First off if this has been a topic I am sorry for the redundancy.

Every time I start my computer it takes forever to load and at the start everything is slow like opening a browser to a word document. I have to wait for the error pop regarding the smss2.exe file cant run or load would i liked to send in the report. I have searched this and believe it to be a trojen or worm or spyware. Now I am running McAfee.

1. so why is it not finding this one?
2. is this why my system is slow?
3. how do i get rid of it?

Thank you all for your help.

chauffeur2 · 10-10-2007, 10:17 PM

Hello tomgirlz, Welcome to TSF!

Going by the description you have given here, chances are that you have a rather sinister malware infection.

That said, I recommend that you read this article, "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck with it.

Kind Regards,

10-10-2007, 09:03 AM	#1 (permalink)
tomgirlz Registered User Join Date: Oct 2007 Posts: 1 OS: XP Home	smss2.exe Hello, First off if this has been a topic I am sorry for the redundancy. Every time I start my computer it takes forever to load and at the start everything is slow like opening a browser to a word document. I have to wait for the error pop regarding the smss2.exe file cant run or load would i liked to send in the report. I have searched this and believe it to be a trojen or worm or spyware. Now I am running McAfee. 1. so why is it not finding this one? 2. is this why my system is slow? 3. how do i get rid of it? Thank you all for your help.

10-10-2007, 10:17 PM	#2 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: smss2.exe Hello tomgirlz, Welcome to TSF! Going by the description you have given here, chances are that you have a rather sinister malware infection. That said, I recommend that you read this article, "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum. (Simply, click on the coloured links to be re-directed.) *Please ensure that you create a new thread in the HiJackThis Log Help Forum; not* back here in this one. When carrying out The 5 Steps*, if you cannot* complete any of them for whatever reason, just continue on with the next one until they are all completed. However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds. Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. Good Luck with it. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!