AOLdial.exe

fionamaye · 10-05-2007, 02:28 AM

Recently I've noticed this file name appearing when I have to shut my computer down (AVG Virus checker has a habit of hanging) and it comes up in a message when the computer is shutting down: AOLDialler.exe end program (something like that)

Why would I need AOLdialler. I don't use not ever have used AOL and I have broadband so I don't need any diallers?

I went into to windows and its located in the system32 folder, tried to delete it but it says: Cannot delete: Access denied.

Any ideas if it's something suspect?

Thanks

chauffeur2 · 10-05-2007, 03:21 AM

Hello fionamaye,

By your description, it is more than likely that you have a malware infection on your computer.

That said, I recommend that you read this article, "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck with it.

Kind Regards,

fionamaye · 10-05-2007, 04:47 AM

Thanks Chaffeur2, but I can't download the Panda ActiveScan as I don't have IE 5.0 or later. I don't use IE as a search engine, do I really have to download a newer version?

**Glaswegian** · 10-05-2007, 12:42 PM

You can skip that part for now. The analyst helping you will offer alternative scanners for you to use. Remember to include the fact that you couldn't run Panda when you post your logs.

fionamaye · 10-05-2007, 12:56 PM

Thanks Glaswegian.

10-05-2007, 02:28 AM	#1 (permalink)
fionamaye Registered User Join Date: Mar 2005 Posts: 36 OS: xp home	AOLdial.exe Recently I've noticed this file name appearing when I have to shut my computer down (AVG Virus checker has a habit of hanging) and it comes up in a message when the computer is shutting down: AOLDialler.exe end program (something like that) Why would I need AOLdialler. I don't use not ever have used AOL and I have broadband so I don't need any diallers? I went into to windows and its located in the system32 folder, tried to delete it but it says: Cannot delete: Access denied. Any ideas if it's something suspect? Thanks

10-05-2007, 03:21 AM	#2 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: AOLdial.exe Hello fionamaye, By your description, it is more than likely that you have a malware infection on your computer. That said, I recommend that you read this article, "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum. (Simply, click on the coloured links to be re-directed.) *Please ensure that you create a new thread in the HiJackThis Log Help Forum; not* back here in this one. When carrying out The 5 Steps*, if you cannot* complete any of them for whatever reason, just continue on with the next one until they are all completed. However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds. Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. Good Luck with it. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

10-05-2007, 04:47 AM	#3 (permalink)
fionamaye Registered User Join Date: Mar 2005 Posts: 36 OS: xp home	Re: AOLdial.exe Thanks Chaffeur2, but I can't download the Panda ActiveScan as I don't have IE 5.0 or later. I don't use IE as a search engine, do I really have to download a newer version? Last edited by fionamaye; 10-05-2007 at 04:49 AM.

10-05-2007, 12:42 PM	#4 (permalink)
Glaswegian Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic Join Date: Sep 2005 Location: Glasgow Posts: 25,519 OS: Win XP Pro SP3 / Win 7 Pro My System Blog Entries: 10	Re: AOLdial.exe You can skip that part for now. The analyst helping you will offer alternative scanners for you to use. Remember to include the fact that you couldn't run Panda when you post your logs. __________________ Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner

10-05-2007, 12:56 PM	#5 (permalink)
fionamaye Registered User Join Date: Mar 2005 Posts: 36 OS: xp home	Re: AOLdial.exe Thanks Glaswegian.