'Drive Cleaner'

Kyo5656 · 08-14-2007, 06:35 AM

Lately I've been getting pop-ups claiming that I've been to adult sites and Drive Cleaner has records of them and will clean them, etc.

I know this to me impossible for 2 reasons.
1-- I clean my history out every day, including cookies, firefox History, the works.
2-- I don't use these sites.

My problem is the popups themselves. I need to find a way to get them to stop appearing at all. While I've stayed away from said sites, my family may not be so quick to believe me.

Any ideas?

NOTE: I run Spybot S&D every few days and it's come up empty as far as an explanation goes.

EDIT: Symantec's site labels it as a threat.

**Wox** · 08-14-2007, 10:18 AM

I'm no expert, but perhaps the people could help you better if you've got screenshots of the pop-ups and name of the drive cleaner it advertised?

Kyo5656 · 08-14-2007, 10:21 AM

The popup has only shown twice, and only once today, so i have no screenshot.

But the name of the drive cleaner is just Drive Cleaner.

**Wox** · 08-14-2007, 10:27 AM

Does this look like the pop-up you had?

Kyo5656 · 08-14-2007, 10:31 AM

No.
Mine was in my Firefox style colors, and was like a normal popup from Firefox.

**Wox** · 08-14-2007, 10:32 AM

like this?

Kyo5656 · 08-14-2007, 10:33 AM

That exactly, except Firefox and my colors.
Any idea how to fix it?

**Wox** · 08-14-2007, 10:53 AM

Here, just rushed up a guide. Should be easy enough to follow.

Post back after you tried it.

Kyo5656 · 08-14-2007, 11:04 AM

No go.
None of those 4 files are there.
I never ran drive cleaner.
I always selected 'cancel'.
Just for the record, i suppose.

dai · 08-14-2007, 12:29 PM

follow the five steps here
http://www.techsupportforum.com/showthread.php?t=15968

Kyo5656 · 08-14-2007, 12:39 PM

It's not listed under programs in add/remove.

Any other ideas?

tetonbob · 08-14-2007, 01:22 PM

As dai stated already....

Please follow MicroBell's 5 Step process outlined here:

http://www.techsupportforum.com/secu...tml#post342651

After running through all the steps, please post the requested logs.

Kyo5656 · 08-14-2007, 02:33 PM

With all due respect, like I've said, none of the programs on that list are in my add/remove programs.

dai · 08-14-2007, 03:04 PM

then move on to the second step ect.

**koala** · 08-14-2007, 03:05 PM

You've only completed step 1 of 5. Click the Go to Step 2 - Click Here link at the bottom of the thread and perform the requested scans.

tetonbob · 08-14-2007, 03:25 PM

Kyo5656 -

Please go directly to Step 5, if you're having a lot of popups. You would have seen this eventually, had you gone beyond Step 1 page.

http://www.techsupportforum.com/secu...sting-log.html

08-14-2007, 06:35 AM	#1 (permalink)
Kyo5656 Registered User Join Date: Aug 2007 Posts: 7 OS: Vista Home Premium	'Drive Cleaner' Lately I've been getting pop-ups claiming that I've been to adult sites and Drive Cleaner has records of them and will clean them, etc. I know this to me impossible for 2 reasons. 1-- I clean my history out every day, including cookies, firefox History, the works. 2-- I don't use these sites. My problem is the popups themselves. I need to find a way to get them to stop appearing at all. While I've stayed away from said sites, my family may not be so quick to believe me. Any ideas? NOTE: I run Spybot S&D every few days and it's come up empty as far as an explanation goes. EDIT: Symantec's site labels it as a threat.

08-14-2007, 10:18 AM	#2 (permalink)
Wox TSF Enthusiast Join Date: Jan 2007 Location: Seattle Posts: 638 OS: XP Pro SP2 My System	Re: 'Drive Cleaner' I'm no expert, but perhaps the people could help you better if you've got screenshots of the pop-ups and name of the drive cleaner it advertised?

08-14-2007, 10:21 AM	#3 (permalink)
Kyo5656 Registered User Join Date: Aug 2007 Posts: 7 OS: Vista Home Premium	Re: 'Drive Cleaner' The popup has only shown twice, and only once today, so i have no screenshot. But the name of the drive cleaner is just Drive Cleaner.

08-14-2007, 10:27 AM	#4 (permalink)
Wox TSF Enthusiast Join Date: Jan 2007 Location: Seattle Posts: 638 OS: XP Pro SP2 My System	Re: 'Drive Cleaner' Does this look like the pop-up you had?

08-14-2007, 10:31 AM	#5 (permalink)
Kyo5656 Registered User Join Date: Aug 2007 Posts: 7 OS: Vista Home Premium	Re: 'Drive Cleaner' No. Mine was in my Firefox style colors, and was like a normal popup from Firefox.

08-14-2007, 10:32 AM	#6 (permalink)
Wox TSF Enthusiast Join Date: Jan 2007 Location: Seattle Posts: 638 OS: XP Pro SP2 My System	Re: 'Drive Cleaner' like this?

08-14-2007, 10:33 AM	#7 (permalink)
Kyo5656 Registered User Join Date: Aug 2007 Posts: 7 OS: Vista Home Premium	Re: 'Drive Cleaner' That exactly, except Firefox and my colors. Any idea how to fix it?

08-14-2007, 10:53 AM	#8 (permalink)
Wox TSF Enthusiast Join Date: Jan 2007 Location: Seattle Posts: 638 OS: XP Pro SP2 My System	Re: 'Drive Cleaner' Here, just rushed up a guide. Should be easy enough to follow. Post back after you tried it. Last edited by tetonbob; 08-14-2007 at 01:26 PM.

08-14-2007, 11:04 AM	#9 (permalink)
Kyo5656 Registered User Join Date: Aug 2007 Posts: 7 OS: Vista Home Premium	Re: 'Drive Cleaner' No go. None of those 4 files are there. I never ran drive cleaner. I always selected 'cancel'. Just for the record, i suppose.

08-14-2007, 12:29 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,551 OS: win 7 32x 64x rtm	Re: 'Drive Cleaner' follow the five steps here http://www.techsupportforum.com/showthread.php?t=15968 __________________

08-14-2007, 12:39 PM	#11 (permalink)
Kyo5656 Registered User Join Date: Aug 2007 Posts: 7 OS: Vista Home Premium	Re: 'Drive Cleaner' It's not listed under programs in add/remove. Any other ideas?

08-14-2007, 01:22 PM	#12 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,555 OS: 2000 Pro; XP Pro; XP Home	Re: 'Drive Cleaner' As dai stated already.... Please follow MicroBell's 5 Step process outlined here: http://www.techsupportforum.com/secu...tml#post342651 After running through all the steps, please post the requested logs. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009

08-14-2007, 02:33 PM	#13 (permalink)
Kyo5656 Registered User Join Date: Aug 2007 Posts: 7 OS: Vista Home Premium	Re: 'Drive Cleaner' With all due respect, like I've said, none of the programs on that list are in my add/remove programs.

08-14-2007, 03:04 PM	#14 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,551 OS: win 7 32x 64x rtm	Re: 'Drive Cleaner' then move on to the second step ect. __________________

08-14-2007, 03:05 PM	#15 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,327 OS: XP/7/Ubuntu My System	Re: 'Drive Cleaner' You've only completed step 1 of 5. Click the Go to Step 2 - Click Here link at the bottom of the thread and perform the requested scans. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

08-14-2007, 03:25 PM	#16 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,555 OS: 2000 Pro; XP Pro; XP Home	Re: 'Drive Cleaner' Kyo5656 - Please go directly to Step 5, if you're having a lot of popups. You would have seen this eventually, had you gone beyond Step 1 page. http://www.techsupportforum.com/secu...sting-log.html __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009