Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Security Center > General Computer Security
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


General Computer Security Get Help With System Security - This forum is not for malware removal assistance. For malware removal assistance, read the sticky topic at the top of the Virus/Trojan/Spyware Help forum, or the "First Steps" link at the top right of each page.

Reply
 
LinkBack Thread Tools
Old 07-04-2007, 06:00 PM   #1 (permalink)
Registered User
 
Join Date: Dec 2005
Posts: 18
OS: XP


Cannot Find Infected Files?

My boss's computer was recently infected by the Infostealer.phax virus and after I got rid of them, I ran Kaspersky's online scanner to check and this is what it came up with:

C:\Documents and Settings\desk9\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Personal Folders/Deleted Items/15 Jan 2006 10:30 from noreply@chase.com.eml/[From "Chase Support" ][Date Sun, 15 Jan 2006 19:25:44 +0900]/html Infected: Trojan-Spy.HTML.Chasfraud.c skipped

C:\Documents and Settings\desk9\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Personal Folders/Deleted Items/15 Jan 2006 10:30 from noreply@chase.com.eml Infected: Trojan-Spy.HTML.Chasfraud.c skipped

C:\Documents and Settings\desk9\Local Settings\Application Data\Microsoft\Outlook\outlook.pst/Personal Folders/Deleted Items/12 Jan 2006 04:31 from service@paypal.com:PayPal Account Suspens.html Infected: Trojan-Spy.HTML.Paylap.je skipped

C:\Documents and Settings\desk9\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Mail MS Mail: infected - 3 skipped


I looked in the folders where they're supposed to be but can't find them. How do I find these files?
Greg6827 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 07-04-2007, 06:11 PM   #2 (permalink)
Ben
TSF Enthusiast
 
Ben's Avatar
 
Join Date: Mar 2007
Location: United Kingdom
Posts: 1,343
OS: Windows XP Home SP2

My System

Send a message via MSN to Ben
Re: Cannot Find Infected Files?

Try opening Outlook and make sure that there is nothing in the Deleted Items Bin

In order to find these files manually, did you enable the viewing of hidden files and folders?

Go to My Computer > Tools > Folder Options > View tab and select Show hidden files and folders. Uncheck the Hide protected operating system files (recommended) option. Also make sure there is no checkmark beside Hide file extensions for known file types. Click OK.
__________________
|3e|\|
If I stop replying to a thread, send me a PM with the thread link

HijackThis AVG Anti-Virus AVG Anti-Spyware SpywareBlaster CWShredder HOSTS File
PC Safety and Security - What Do I Need? So How Did I Get Infected In The First Place?
Ben is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 03:25 AM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85