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General Computer Security Get Help With System Security - This forum is not for malware removal assistance. For malware removal assistance, read the sticky topic at the top of the Virus/Trojan/Spyware Help forum, or the "First Steps" link at the top right of each page.

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Old 04-21-2007, 09:06 PM   #1 (permalink)
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Join Date: Apr 2007
Posts: 12
OS: WinXP


Remove traces of Freedom (fws, freedom.exe); "Windows Installer" issues in Outlook

I used to use Freedom since it came free with my old ISP. Now I don't, but there are still traces of the progrm on my computer. It's no longer in my add/remove programs, all but 1 of the files in its directory are gone (AVCntxtR.dll won't go away!).

Anyways, Freedom is still running around somewhere. Anytime I right-click to do various things in My Computer or on my desktop, the Freedom installer (like Windows Installer) pops up then gives an error and goes away.

I've run Ad-Aware, Spybot, HijackThis, Registry Repair, Registry Mechanic, and Security Task Manager and nothing has come up relating to Freedom, Radialpoint, or Zero Knowledge. I'd thought of re-installing the entire thing and re-uninstalling it, but it doesn't seem to be available on the company site anymore and I don't have access to the download since I'm not with my old ISP.

So...

a) How do I get rid of AVCntxtR.dll?
b) How do I remove any other traces of Freedom without knowing where to look?

--------------------------------------

My second problem is the Windows Installer.

When I try to open e-mails in Outlook, it always asks me to insert my Microsoft Office 2000 disk. Office came on my computer, so I don't have a specific disk for office. None of the disks I have and have tried have whatever it is looking for. The installer cancels and allows me to read the e-mail without a problem. But, having the installer pop up everytime I want to read my e-mail is a P.I.T.A.

How can I shut it up? Would it just be easy to re-install outlook with the mfg. disk?

Thank you!!
_Erin_ is offline  
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