Re: A Catalogue of Problems...

Mattski33 · 04-16-2007, 04:10 AM

Hi Guys,

Righto, I fear I have encountered a fairly minor trojan problem that, through my amateur blunderings, has evolved into a full PC meltdown.

This is the history:

I stupidly had allowed my anti-virus subscription to lapse and hadn't got round to renewing it. So, inevitably I encountered a virus problem. Norton flashed up a number of trojan warnings (I can't remember which ones) as I was accessing a less than reputable mp3 download site which I OKed to delete and I closed my internet browser. Then, just minutes later I found my PC to generate hundreds of messages from Norton that my e-mail virus scanner wouldn't work. So, i disabled the e-mail scanner and solved that problem but then found that i couldn't access the internet anymore and all my live updates were trying to access the web using my old dial up.

So, I created a restore point from the previous day and successfuly restored. However, I still can't access the internet (it seems to want to use dial up rather than my braodband again) but there don't seem to be any other problems.

What should I do?

Thanks,

Matt

**Ben** · 04-17-2007, 06:25 AM

you should run HijackThis and post a log in the HijackThis Forum where a trained analyst will look at it for you and advise the best method of cleaning

**Kalim** · 04-17-2007, 09:58 AM

As topcreator advised, follow this: http://www.techsupportforum.com/secu...sting-log.html

tetonbob · 04-17-2007, 06:21 PM

Duplicate.

Thread closed.

04-16-2007, 04:10 AM	#1 (permalink)
Mattski33 Registered User Join Date: Apr 2007 Posts: 2 OS: XP	Re: A Catalogue of Problems... Hi Guys, Righto, I fear I have encountered a fairly minor trojan problem that, through my amateur blunderings, has evolved into a full PC meltdown. This is the history: I stupidly had allowed my anti-virus subscription to lapse and hadn't got round to renewing it. So, inevitably I encountered a virus problem. Norton flashed up a number of trojan warnings (I can't remember which ones) as I was accessing a less than reputable mp3 download site which I OKed to delete and I closed my internet browser. Then, just minutes later I found my PC to generate hundreds of messages from Norton that my e-mail virus scanner wouldn't work. So, i disabled the e-mail scanner and solved that problem but then found that i couldn't access the internet anymore and all my live updates were trying to access the web using my old dial up. So, I created a restore point from the previous day and successfuly restored. However, I still can't access the internet (it seems to want to use dial up rather than my braodband again) but there don't seem to be any other problems. What should I do? Thanks, Matt

04-17-2007, 06:25 AM	#2 (permalink)
Ben TSF Enthusiast Join Date: Mar 2007 Location: United Kingdom Posts: 1,343 OS: Windows XP Home SP2 My System	Re: A Catalogue of Problems... you should run HijackThis and post a log in the HijackThis Forum where a trained analyst will look at it for you and advise the best method of cleaning

04-17-2007, 09:58 AM	#3 (permalink)
Kalim Roaming To Help Join Date: Nov 2006 Posts: 5,642 OS: Many	Re: A Catalogue of Problems... As topcreator advised, follow this: http://www.techsupportforum.com/secu...sting-log.html

04-17-2007, 06:21 PM	#4 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,558 OS: 2000 Pro; XP Pro; XP Home	Re: A Catalogue of Problems... Duplicate. Thread closed. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009