Have a virus. Need some way of removing it, and FAST.

IanBrown_101 · 04-13-2007, 06:38 PM

I have a virus, it got onto my computer via MSN, which is why my firewall did not stop it. I have a virus scanner (ewido) that cannot detect anything it's put onto my machine, and another one that says it's found and quarantined a lot of different problems, but cannot delete them because I havent paid for it yet (something I cannot actually do). My computer for some reason did not have system restore turned on, and since I cannot pay for a virus scanner (I'm a penniless UK student without a credit card or American debit card) I am up the creek...unless someone here can help me.

SpySentinel · 04-13-2007, 07:01 PM

Hi IanBrown_101, Welcome to TSF

If you do not have AntiVirus installed on your computer, I would suggest installing one. Below is a download to a very good free AntiVirus program:

*Note: If you already have an AntiVirus program running, do not install another

AntiVir PersonalEdition Classic

Also, what firewall do you use?

For AntiSpyware, I would download the three I have listed below (which are FREE) and run a scan with Spybot (the other two are real-time protection):

Spybot-Search & Destroy

SpywareGuard

SpywareBlaster

Also, TSF has trained experts who can use a tool called HijackThis to see if any infections are on your computer, then clean them out.

Please download HijackThis, then post a log in the HijackThis log forum on our site.

If there is anything else I can do, let me know.

loiho5 · 04-14-2007, 01:48 PM

I think one can backup important files, format their hard drive, and start over.

04-13-2007, 06:38 PM	#1 (permalink)
IanBrown_101 Registered User Join Date: Apr 2007 Posts: 1 OS: WinXP	Have a virus. Need some way of removing it, and FAST. I have a virus, it got onto my computer via MSN, which is why my firewall did not stop it. I have a virus scanner (ewido) that cannot detect anything it's put onto my machine, and another one that says it's found and quarantined a lot of different problems, but cannot delete them because I havent paid for it yet (something I cannot actually do). My computer for some reason did not have system restore turned on, and since I cannot pay for a virus scanner (I'm a penniless UK student without a credit card or American debit card) I am up the creek...unless someone here can help me.

04-13-2007, 07:01 PM	#2 (permalink)
SpySentinel Registered User Join Date: May 2006 Location: The United States Posts: 378 OS: Windows XP SP2	Re: Have a virus. Need some way of removing it, and FAST. Hi IanBrown_101, Welcome to TSF If you do not have AntiVirus installed on your computer, I would suggest installing one. Below is a download to a very good free AntiVirus program: Note: If you already have an AntiVirus program running, do not install another AntiVir PersonalEdition Classic* Also, what firewall do you use? For AntiSpyware, I would download the three I have listed below (which are FREE) and run a scan with Spybot (the other two are real-time protection): Spybot-Search & Destroy SpywareGuard SpywareBlaster Also, TSF has trained experts who can use a tool called HijackThis to see if any infections are on your computer, then clean them out. Please download HijackThis, then post a log in the HijackThis log forum on our site. If there is anything else I can do, let me know. __________________ Proud graduate of GeekU - Learn how to remove malware at GeekstoGo.com UNITE ASAP Last edited by SpySentinel; 04-13-2007 at 07:03 PM.

04-14-2007, 01:48 PM	#3 (permalink)
loiho5 Registered User Join Date: Mar 2007 Posts: 2 OS: WinXP	Re: Have a virus. Need some way of removing it, and FAST. I think one can backup important files, format their hard drive, and start over.