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Old 08-28-2003, 03:07 PM   #1 (permalink)
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Anyone work for a company in Tech/ customer support?

I like to get some feedback on best practices on what works.

We can start with ur wishlist of what u like ur company to do to make the process more streamline and efficient.

For example an online tech support that actually works.........

Last edited by alainbt; 08-28-2003 at 03:30 PM.
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Old 08-28-2003, 03:34 PM   #2 (permalink)
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Are you doing phone support or more of a repair shop, or something else?
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