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#1 (permalink) |
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TSF Enthusiast
Join Date: Jul 2005
Posts: 1,973
OS: xp
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Wally World
Two weeks ago today, I bought a 160 gig Seagate external hard drive from the local Wal-Mart. I went back in the store yesterday and the same drive is $25 cheaper. I asked about getting the price differential and was told to bring the receipt in today and I would be taken care of. NOT. I took my receipt in, and was told the policy about refunding in store price differentials was limited to 7 days. Well, there was no signage posted anywhere stating this policy, not in the electronics department, not at the service, and it's not printed on the receipt. I asked to personally speak with a manager, but I think they hired a bunch of chickens to be managers, because not a one would come to speak to me face to face and show me where the policy was posted. Besides, it may not have been 7 days since the price was reduced. I've already fired off an e-mail and a hard copy to Arkansas, but it probably won't do any good.
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#2 (permalink) |
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Henry
Join Date: Apr 2005
Posts: 3,484
OS: Mac OSX
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Lol, Wal-Mart is supposed to beat prices, well what about beating their prices?
__________________
JohnThePilot: Cenedl heb iaith, cenedl heb galon (a nation without a language is a nation without a heart) John Butler Trio: Go take a step outside, see what's shakin' in the real world - Good Excuse Paul Kelly: Just add a dollop of tomato sauce for sweetness and that extra tang - How to Make Gravy |
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#3 (permalink) |
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Asst. Manager, The Conversation Pit
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Remember, you attract a lot more bees with honey than with vinegar. Of course, with so many bees around you get stung a lot more too...And, you attract a lot more flys with @#$% than with ...well you get my point.
__________________
If there are lawyers or politicians involved, logic may be a very poor tool for reaching a conclusion. |
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#5 (permalink) |
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Registered User
Join Date: Oct 2004
Location: Omaha, The Center of the Universe
Posts: 7,632
OS: WinXP, Win2K3
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I would return it, get a refund, and buy another one. Tell them at the refund counter it was defective and you made an alternate solution, you just want your money back.
There are always loopholes into these matters. Last edited by crazijoe; 10-07-2005 at 07:29 AM. |
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#7 (permalink) |
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TSF Enthusiast
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Yeah people do it at CVS all the time. The clerk probably won't care, I'm sure he or she will be used to that sort of thing.
I hardly ever shop at Wal Mart- I think it's worth more to buy products at a higher price now and have them last longer then dump money on cheap crap and re-buy it when it breaks in short order.
__________________
Antec Neo Power 500W, ABIT IP35-E, Intel E2180@2.66Ghz, Corsair XMS2 2x1GB DDR2-800, PNY 8800GT, 320GB Seagate * lazy college student alert *- If I've inadvertently ignored a thread, please Let me know about it Have I helped you solve your problem? Donate to Techsupportforums Klart Skepp!
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#9 (permalink) | |
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TSF Enthusiast
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Quote:
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AVG | MEMTEST86 | Zone Alarm | XXCLONE | Adaware | Beyond Compare | Everest If TSF has helped you, Tell us about it! or Donate to help keep the site up! Sorry no PM's for problems.[/center] |
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#11 (permalink) |
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Manager, The Conversation Pit/Analyst, Security Team
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I love my super WalMart in Newark Ohio. Where else can you buy apples and aprons? Biscuits and bras? You get my point. I spend alot of time and money there. I have bought software from there too and they have been pretty good about it. I also bought a video card which has worked out great for me from there. I do hope you get your $25.
__________________
"If you aren't a liberal when you're 20, you have no heart. If you aren't a conservative when you are 50, you have no brain"
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#13 (permalink) |
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TSF Enthusiast
Join Date: Jul 2005
Posts: 1,973
OS: xp
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I have e-mailed them and sent them a letter. No response. The $25 is not the issue anymore. It's the fact that there was no manager who would come explain the policy to me, as I wanted someone to show me where the actual policy was posted. The clerk at the service desk couldn't show me, and of course she couldn't leave her area to go wandering around the store trying to find anywhere the policy was posted. Yeah, it does not make them look good when they won't match their own prices.
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#14 (permalink) |
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Henry
Join Date: Apr 2005
Posts: 3,484
OS: Mac OSX
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Don't get me wrong, I also love Wal-Mart. Just I would prefer to shop at a computer store for computer parts.
__________________
JohnThePilot: Cenedl heb iaith, cenedl heb galon (a nation without a language is a nation without a heart) John Butler Trio: Go take a step outside, see what's shakin' in the real world - Good Excuse Paul Kelly: Just add a dollop of tomato sauce for sweetness and that extra tang - How to Make Gravy |
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#15 (permalink) |
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Manager, Design
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If I'm in a fix with a repair and need a part yesterday I'll stop at Wal-Mart. Sure, they don't sell everything but i can at least get the basics 24/7.
__________________
![]() ![]() ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses. |
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#16 (permalink) |
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TSF Enthusiast
Join Date: Nov 2005
Location: Silicon Valley
Posts: 1,217
OS: Windows XP SP2, Windows Vista SP1, Ubuntu 8.04
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back when the LCD monitor market was new I went down to Fry's and bought one for $450 and was going to use the "renting" method. Then I forgot to return it and on the 32nd day i just decided to keep it
and now its broken T.T life lesson: LCD sux |
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