Problem with TrendMicro Housecall

Dreamstalker · 11-13-2004, 11:33 AM

I recently attemped to run Trendmicro Housecall. It wanted to install a plugin into my Mozilla/Netscape directory, which it could not find so the installation failed. My Netscape directory is in Program Files as normal, but my active Mozilla directory is in a hidden folder (which I can see but HC cannot). I tried to point it to my Netscape directory, but it's looking for other plugins there and finds none, so it won't install/run

**superflysmith** · 11-20-2004, 01:09 PM

I had the same problem yesterday. I just decided to run the virus check using IE. I had to bite the bullet.

**jgvernonco** · 11-20-2004, 09:36 PM

It says that it will run with Netscape, but we ahve had tons of trouble with that, and often recommend that folks do it with IE.

It is still based on virtual basic and activeX.

I know, I know...

11-13-2004, 11:33 AM	#1 (permalink)
Dreamstalker Registered User Join Date: Nov 2004 Posts: 38 OS: WinXP Home	Problem with TrendMicro Housecall I recently attemped to run Trendmicro Housecall. It wanted to install a plugin into my Mozilla/Netscape directory, which it could not find so the installation failed. My Netscape directory is in Program Files as normal, but my active Mozilla directory is in a hidden folder (which I can see but HC cannot). I tried to point it to my Netscape directory, but it's looking for other plugins there and finds none, so it won't install/run

11-20-2004, 01:09 PM	#2 (permalink)
superflysmith An American Hero and Moderator, The Conversation Pit. Join Date: Oct 2004 Location: Milwaukee, WI Posts: 1,581 OS: XP PRO	I had the same problem yesterday. I just decided to run the virus check using IE. I had to bite the bullet. __________________ "Some people go their whole life wondering if they ever made a difference. Marines don’t have that problem." Bush made the Packers lose

11-20-2004, 09:36 PM	#3 (permalink)
jgvernonco Old Timer Join Date: Sep 2003 Location: Northern Arizona Posts: 7,958 OS: Vista Home Premium, SP 27	It says that it will run with Netscape, but we ahve had tons of trouble with that, and often recommend that folks do it with IE. It is still based on virtual basic and activeX. I know, I know... __________________ Donations keep TSF moving forward. Please help. http://www.myspace.com/speedbumpthecelt