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Old 07-16-2007, 12:47 PM   #1 (permalink)
RZA
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What is a Midrange Systems Operator?

I have an interview for this position this friday. I had applied for it not thinking i would get it but...things work in mysterious ways.

I would like to be prepared. I googled, but not much help either. The title sounds cool.

Any idea what I can expect interms of salary being in Toronto, Ontario?

The job discription doesnt have much either. And I quote ..."

Position Purpose:
To run the Banks production midrange systems (Tandem), including the operating systems, hardware, batch flows, and associated applications. The system operators also provide support to internal and external clients. This position will be responsible for operating midrange systems in the Network Control ctr 7/24. The position requires rotating shifts including weekend and holiday coverage. Key skill sets will be developed on various hardware platforms including Tandem, as well as third party software such as BASE24, BESS. The incumbent will be one of a team of 7 system operators who respond to system alerts as well as client requests. Other responsibilities include running batch functions and the escalation of problems to more senior staff.

"We thank all interested candidates however only those selected for an interview will be contacted."

Key Accountabilities:
running batch functions and the escalation of problems to more senior staff.
- Fielding calls from clients to reset various application components including lines, terminals, and printers.
- Ensure that system and applications follow established practices to ensure maximum availability for the user community.
- Monitor the batch flows 24 hours a day and escalates abends to the appropriate support personnel.
- Responsible for following up on all outstanding problems to reduce the future possibilities of service degradation.
- Work with application and system support personal as well as vendors to resolve any service affecting issues.
-Go to DRP site for scheduled tests and monitoring.

Job Requirements: (Knowledge/ Experience):
Primary Responsibilities:

Service :
- Fielding calls from clients to reset various application components including lines, terminals, and printers.
- Ensure that system and applications follow established practices to ensure maximum availability for the user community.
- Monitor the batch flows 24 hours a day and escalate abends to the appropriate support personnel.
- Responsible for following up on all outstanding problems to reduce the future possibilities of service degradation.
- Work with application and system support personal as well as vendors to resolve any service affecting issues.

Technical :
- Maintain a working knowledge of the current Tandem architecture, as well operating systems and utilities.
- Maintain a working knowledge of the applications and third party products that are used in the various environments, including Base-24, Bess, Prognosis, Zeke, MQ …..etc.
- Maintain a basic understanding of network connectivity as it pertains to our clients.
- Responsible for applying application and system changes during existing maintenance windows.

Availability:
- Shiftwork is required (7/24).

Preferred Skills:

Achievement Motivation (3)
Analytical Thinking (2)
Initiative (2)
Listening, Understanding, and Responding (2)
Service Partner Orientation (4)
Teamwork and Co-operation (4)
Concern for Order and Quality (4)
Information Seeking (2)
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Old 07-16-2007, 04:05 PM   #2 (permalink)
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Re: What is a Midrange Systems Operator?

You need to be good with Tandem System , and i guess some server/networking hardware and systems used by banks .
good luck
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Old 07-16-2007, 04:36 PM   #3 (permalink)
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Re: What is a Midrange Systems Operator?

That looks pretty daunting. Good luck.
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Old 07-17-2007, 09:26 AM   #4 (permalink)
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Re: What is a Midrange Systems Operator?

Tandem huh.. never heard of it.

Not the answers I was looking for.. now Im nervious!
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Old 07-17-2007, 10:24 AM   #5 (permalink)
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Re: What is a Midrange Systems Operator?

I'd concentrate on the individual tasks/responsibilities. Many places have proprietary systems/software and they can't reasonably expect someone brand new to their company to have experience or training in their specific system.

It looks like they are looking for someone who can think on their feet - at least enough to deal with client requests and troubleshooting. They also seem to want someone with enough organizational skills to keep track of problems they've referred upline.

Good luck with the interview.
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Old 07-17-2007, 12:06 PM   #6 (permalink)
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Re: What is a Midrange Systems Operator?

Quote:
Originally Posted by RZA View Post
Tandem huh.. never heard of it.

Not the answers I was looking for.. now Im nervious!

If you never heard of tandem , here is a link that explains it :


http://en.wikipedia.org/wiki/Tandem_Computers



Tandem Computers was an early manufacturer of fault tolerant computer systems, marketed to the growing number of transaction processing customers who used them for ATMs, banks, stock exchanges and other similar needs.
In 1997 Tandem introduced the NonStop Himalaya S-Series. The S-Series machines were the first systems that changed the underlying architecture of the NonStop family, basing both the I/O and inter-CPU communication on their new ServerNet interconnect. Whereas Dynabus and FOX linked the CPU's together into a ring network, ServerNet was a true point-to-point network replacing both, and ran at much higher speeds. ServerNet later was used as the basis of the InfiniBand industry standard. The S-Series machines continued the use of MIPS processors, including the R4400 and R10000.
Tandem was acquired by Compaq in 1997. Compaq was in turn acquired by HP in 2002, bringing Tandem back to its original roots. As of 2003, the NonStop product line continues to be produced, under the HP name.

After being acquired by HP, the NonStop line has moved to Itanium based processors, called Integrity NonStop Servers. The original Integrity line is no longer produced but the name 'Integrity' has been adopted by HP for all Itanium based servers.

The NonStop Kernel (NSK) can run multiple OS's. In addition to the Guardian OS, the modern NonStop platform incorporates a POSIX compatible environment (OSS) and Java. There is also an effort by HP to run Linux on the NonStop hardware.[1] Also, Linux or other Unix based operating systems could be installed on the NonStop platform via a virtual machine environment.
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Old 07-17-2007, 05:15 PM   #7 (permalink)
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Re: What is a Midrange Systems Operator?

thnx everyone. I will post back how it goes. my interview is this friday at 11am
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Old 08-07-2007, 10:50 AM   #8 (permalink)
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Re: What is a Midrange Systems Operator?

I said i will postback and I GOT THE JOB! w00t!!

I start towards the end of August.

I am a Midrange Systems Operator!!

thnx everyone!
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Old 08-07-2007, 11:33 AM   #9 (permalink)
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Re: What is a Midrange Systems Operator?

Congratulations
Now you can tell us what a Midrange Systems Operator is.
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Old 08-07-2007, 11:35 AM   #10 (permalink)
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Re: What is a Midrange Systems Operator?

lol John , congrats RZA .
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