Since there is no place to rant (that I know of)

**Drew1369** · 02-23-2007, 01:08 PM

I come here...

In the tech support world I have to really big pet peeves.

1. "Its broke. Fix it"

2. "its broke <insert information on what is broke> and then say oh I can't give it up, I still need it.

Case in point... an employee has a treo phone that isn't active syncing correctly... ok so I run thru a couple of basic t-shooting procedure and find that its a verizon problem (pone wont access the internet either), I tell her I need to call verizon's tech and that I need the phone... she says no that she cannot give up the phone (too important) *** am I here for?

Rant concluded

what are all of your biggest pet peeves in the tech world?

**Done_Fishin** · 02-23-2007, 01:48 PM

Pet peeves in the tech world ..

1.Its a 5 cent part that's sold for 500$.

2.Its a 5 cent part that's sold for 5 Cents but requires 500$ for special tools to fit and calibrate in system.

3.I know what's wrong but the part is only sold as a sub-assembly.The sub assembly costs more than a NEW unit!

4.Customers think I have NOTHING to do and that I am just sitting around waiting for their call, irrespective of time of day or night. I should then be able to pop around and fix their problems within 5 minutes and charge nothing ..

I could go on .. but most of you will recognise the problems

**forcifer** · 02-23-2007, 05:24 PM

people think that im magical and can do anything (not really in buisness but alot of people from school ask me =.=)

02-23-2007, 01:08 PM	#1 (permalink)
Drew1369 Moderator Relaxation Room Join Date: Jan 2007 Location: Seattle, WA, USA Posts: 3,430 OS: Win7 Ultimate	Since there is no place to rant (that I know of) I come here... In the tech support world I have to really big pet peeves. 1. "Its broke. Fix it" 2. "its broke <insert information on what is broke> and then say oh I can't give it up, I still need it. Case in point... an employee has a treo phone that isn't active syncing correctly... ok so I run thru a couple of basic t-shooting procedure and find that its a verizon problem (pone wont access the internet either), I tell her I need to call verizon's tech and that I need the phone... she says no that she cannot give up the phone (too important) *** am I here for? Rant concluded what are all of your biggest pet peeves in the tech world? __________________ We humans have a primal urge to kill because, thanks to natural selection, all the homo sapiens who didn't have a primal urge to kill, were themselves killed. http://obamaclock.org/

02-23-2007, 01:48 PM	#2 (permalink)
Done_Fishin Moderator Hardware Team Join Date: Oct 2006 Location: Brit living in Greece Posts: 7,521 OS: WinME, WinXP Pro SP3, Win7 Beta, Ubuntu 9.04 & Netbook Remix & CD2USB, Mepis 6.5, Fedora 10 My System	Pet peeves in the tech world .. 1.Its a 5 cent part that's sold for 500$. 2.Its a 5 cent part that's sold for 5 Cents but requires 500$ for special tools to fit and calibrate in system. 3.I know what's wrong but the part is only sold as a sub-assembly.The sub assembly costs more than a NEW unit! 4.Customers think I have NOTHING to do and that I am just sitting around waiting for their call, irrespective of time of day or night. I should then be able to pop around and fix their problems within 5 minutes and charge nothing .. I could go on .. but most of you will recognise the problems __________________ . . I'm not old!! I'm age impaired .. D_F I DON'T PLAY GAMES How to mark your thread as solved HDD DIAG UTILS TSF's Photographer's Corner

02-23-2007, 05:24 PM	#3 (permalink)
forcifer ole' Join Date: Nov 2005 Location: Kansas City kansas Posts: 3,628 OS: Vista Premium 32 My System Blog Entries: 1	people think that im magical and can do anything (not really in buisness but alot of people from school ask me =.=) __________________