My 3 year old downloaded malware... which is why I'm here.

Cobblers · 10-16-2007, 07:07 AM

Hi everyone,

Through computing activities at his pre-school my 3 yo has become rather hot on the PC. I can sit with him and he'll happily play simple games for ages (if I let him), he can even shut down the PC if I ask him to.

Just occasionally when things are not going to plan he has these bursts of random mouse clicking which normally are OK, but this time he's got me infected with a malware thing called "The NetAdv". It's a pain in the *** if you've got it, but actually having followed some instructions here, it took less than an hour to restore my computer to almost complete normality. Thanks for that.

One of the things that tends to happen here is that the person making the equiry of a site like this disappears without ever saying, "hey it's all fixed, thanks a lot", so I'm never sure if the job is complete or not. I resolve not to be a person like that.

So the reason why I signed up is because I think I have a residual annoying problem possibly associated with the malware which I can't get rid of, so I'm looking for some expert help.

- the problem is that once I went through the process of clearing the malware using SmitFraudFix, I then had to restore IE7 to its default settings. As soon as I did this it established www.msn.com as the homepage, and I can't do anything to remove it, each time I delete it or replace it just keeps on coming back. So before I post a thread, maybe somebody already knows the solution to my problem.

Yours with massive respect,

Mark
London. Married with 1 kid and other on the way (currently at work, on lunch).

JohnthePilot · 10-16-2007, 07:15 AM

Hi there Mark. Welcome aboard.

You won't get your query answered here as this forum is for introductions only. If you think you are infected, I suggest you follow the five steps here and post a Deckard's System Scan in the HijackThis Log Help forum.

**carsey** · 10-16-2007, 07:18 AM

dai · 10-16-2007, 08:27 AM

hi and welcome to the forum

Tumbleweed36 · 10-16-2007, 08:36 AM

Hello and Welcome to the forum. We are happy you have joined us.

**kodi** · 10-16-2007, 01:52 PM

Welcome to Tech Support Forum, hope you enjoy it here

**Doby** · 10-16-2007, 03:00 PM

Hi and welcome to Tech Support Forum

chauffeur2 · 10-16-2007, 07:56 PM

From Australia, "The Land Down Under", Mark...Welcome to TSF!

Enjoy your stay with us.

Regards,

10-16-2007, 07:07 AM	#1 (permalink)
Cobblers Registered User Join Date: Oct 2007 Posts: 1 OS: Win XP SP2	My 3 year old downloaded malware... which is why I'm here. Hi everyone, Through computing activities at his pre-school my 3 yo has become rather hot on the PC. I can sit with him and he'll happily play simple games for ages (if I let him), he can even shut down the PC if I ask him to. Just occasionally when things are not going to plan he has these bursts of random mouse clicking which normally are OK, but this time he's got me infected with a malware thing called "The NetAdv". It's a pain in the *** if you've got it, but actually having followed some instructions here, it took less than an hour to restore my computer to almost complete normality. Thanks for that. One of the things that tends to happen here is that the person making the equiry of a site like this disappears without ever saying, "hey it's all fixed, thanks a lot", so I'm never sure if the job is complete or not. I resolve not to be a person like that. So the reason why I signed up is because I think I have a residual annoying problem possibly associated with the malware which I can't get rid of, so I'm looking for some expert help. - the problem is that once I went through the process of clearing the malware using SmitFraudFix, I then had to restore IE7 to its default settings. As soon as I did this it established www.msn.com as the homepage, and I can't do anything to remove it, each time I delete it or replace it just keeps on coming back. So before I post a thread, maybe somebody already knows the solution to my problem. Yours with massive respect, Mark London. Married with 1 kid and other on the way (currently at work, on lunch). Last edited by Cobblers; 10-16-2007 at 07:09 AM.

10-16-2007, 07:15 AM	#2 (permalink)
JohnthePilot Manager, TSF Articles Join Date: Mar 2006 Location: Cheltenham, near Wales. Posts: 30,932 OS: XP Home SP3, PCLinux, Vista Home Premium SP1 My System Blog Entries: 1	Re: My 3 year old downloaded malware... which is why I'm here. Hi there Mark. Welcome aboard. You won't get your query answered here as this forum is for introductions only. If you think you are infected, I suggest you follow the five steps here and post a Deckard's System Scan in the HijackThis Log Help forum. __________________ Submit New Articles Here If you feel that TSF has helped you please make a donationand help to keep the forum free Cenedl heb iaith, cenedl heb galon Folding@Home - Team 85015

10-16-2007, 07:18 AM	#3 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,693 OS: XP Pro SP3 My System	Re: My 3 year old downloaded malware... which is why I'm here. __________________ Submit New Articles Here

10-16-2007, 08:27 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: My 3 year old downloaded malware... which is why I'm here. hi and welcome to the forum __________________

10-16-2007, 08:36 AM	#5 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,691 OS: XP Professional	Re: My 3 year old downloaded malware... which is why I'm here. Hello and Welcome to the forum. We are happy you have joined us. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

10-16-2007, 01:52 PM	#6 (permalink)
kodi Moderator Hardware Team Join Date: Jun 2004 Location: Sydney Australia Posts: 7,408 OS: Windows 7-Ultimate 64 Bit My System	Re: My 3 year old downloaded malware... which is why I'm here. Welcome to Tech Support Forum, hope you enjoy it here __________________ Brian

10-16-2007, 03:00 PM	#7 (permalink)
Doby Moderator Hardware Team Join Date: Jan 2006 Location: Central PA (USA) Posts: 8,104 OS: XP sp2/ Vista My System	Re: My 3 year old downloaded malware... which is why I'm here. Hi and welcome to Tech Support Forum __________________ Would you like to help TSF fight cancer and other diseases??? JOIN TEAM TSF

10-16-2007, 07:56 PM	#8 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: My 3 year old downloaded malware... which is why I'm here. From Australia, "The Land Down Under", Mark...Welcome to TSF! Enjoy your stay with us. Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!