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| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
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| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
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| Introductions Say hello and have a chat about yourself |
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#1 (permalink) |
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Registered User
Join Date: Aug 2006
Posts: 1
OS: XP
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Not sure I know how to use this site yet. Hopefully I will figure it out.
Having spyware problems on my computer. Looking to find answers. Great to know there are others that have the answers or at least can help!
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| Important Information |
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#2 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,593
OS: 2000 Pro; XP Pro; XP Home
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Welcome to TSF!
Hopefully, this thread will help: Please follow MicroBell's 5 Step process outlined here After running through all the steps, please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded. Click on the "Unzip" button to install. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\ Double click on HijackThis.exe to run the program. 1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'. 2. If you don't get the intro screen, just hit Scan and then click on Save log. 3. Post the hijackthis.log file in the HijackThis Log Help forum. Do not fix anything in HijackThis since they may be harmless.
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Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#5 (permalink) |
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Asst Manager Hardware
Join Date: May 2005
Location: USA
Posts: 19,657
OS: XP Professional
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Hi,
Welcome to the forum. Follow Microbell's advice and he will see that you get it all fixed up.
__________________
![]() ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread. |
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#7 (permalink) |
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Manager, Games Team
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Welcome to TSF, dwilfong. You'll get the hang of the forum soon enough. If you have any questions, don't hesitate to ask. Good luck with your security problems, and enjoy your time here.
__________________
![]() Donating to the forum keeps TSF free for all. • Common PC Game Issues • Common Installation Issues • Posting System Specs • Power Supply Information • • NVIDIA Drivers • ATI Drivers • Thermal Paste Guide • System Requirements Lab • YouGamers Game-o-Meter • • Everest • Prime95 • DirectX • AMD Drivers • Memtest86 • SensorsView • Driver Cleaner • I do not give help via PM. Please post your question on the forum. |
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